| 5 Star | 2 ratings | |
|---|---|---|
| 4 Star | 1 ratings | |
| 3 Star | 1 ratings | |
| 2 Star | 1 ratings | |
| 1 Star | 5 ratings |
Solaris Healthcare Palatka Palatka, Florida 32177
I can not wait to get my family member out of there. Caring therapists, but the rest of the staff must really hate their jobs. It shows, dirty, cold residents, sitting around being ignored and neglected.
Solaris Healthcare Palatka Palatka, Florida 32177
The main complaint I have is that on the resident part of the facility the rooms are not large enough to accommodate double occupancy comfortably. I don't feel like the rooms were originally intended for two residents and it occurs to me that profit requirements created the monster that is actually disrespectful to the residence and gives the impression of being a space to wait for your maker instead of a place for residents to interact with one another.
My second complaint would be food service. Food service often seems to get stuck in a rut serving the same basic items over and over. I have witnessed residents asking for a salad and being told they had run out then another resident would receive a salad or ask for a PBJ because they didn't like what was on the menu and told they would have to wait till they were finished serving. Some of these things may be considered necessary in order to save on cost but however small these things seem they are disrespectful.
How ever negative this may appear I am happy with the overall care my Mom receives at Health Services of Palatka. RMJ
Solaris Healthcare Palatka Palatka, Florida 32177
I was there for rehab from surgery, for a week or two. (2010) I had a number of problems. If I did not have an aggressive Health Care Surrogate, I would have been in trouble. Professional level staff were very good. Below that, not so good. Variable. I would not go there again.
Solaris Healthcare Palatka Palatka, Florida 32177
The managers out there do not care about anyone but themselves. My family member was degraded by a cna and nothing was done about it!
Solaris Healthcare Palatka Palatka, Florida 32177
My mother resided at Palatka Health Care Center the last six months of her life. My sisters and I were extremely pleased with her care. On a daily basis she was cared for with efficiency, attention to detail and kindness. The facility was kept very clean, the meals were tasty and the staff was so pleasant. We visited my mother daily and were impressed with every facet of her care. We found the staff to be responsive to Mother's needs and willing to hear our suggestions for her care.