User Submitted Reviews

» Latest Reviews for the 1 Nursing Homes in Lake Mary, Florida

The average user rating for nursing homes in Lake Mary, Florida is 1.5 out of 5 stars based on 13 ratings.

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11 ratings

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    I have been here for three days and yesterday I had a wonderful treatment that is free. A lady named Joe Joe came in and said I’m going to get you cleaned up . I’m gonna give you a bubble bath. I thought she was just kidding and going to take me for a shower. When we got there the shower mode been transformed into a beautiful spa. Walk in tub and all. Sure enough I got a bubble bath. Can’t tell you how many years it’s been since my back was washed. Played soothing music It was so relaxing and wonderful blew dried my hair and styled it what a wonderful experience and what a wonderful lady JoJo is. She goes all out to make a wonderful experience. Thank you JoJo it was great and made a wonderful friend

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    I was a patient for 2 months after knee replacement and would recommend you NEVER put a loved one in this facility. The CNAs for the most part do not care about the patients they are to busy texting on the phones. Most of the nurses try to do their best but some are just nasty to the patients. The nurses are LPNs and the head nurse lacks caring and if you try to complain she tells you your wrong and does not want to hear it. The food is horrible. The only positive is the rehab staff they actually care about the patients

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    Not a place for anyone to go to. My aunt is at Lake Mary Rehab. She is 91 yrs old and has dementia. She entered rehab after being in the hospital. I never get returned phone calls promised by various staff. Today I called to see if her lab results where back and was told yes her labs are fine. I was then told they were doing her discharge papers. When I spoke to the social worker at the facility a few days ago that the PT told me she was told my Aunt was being discharged and how I knew nothing about this and I had no longer term facility to send her to. The socialworker said you have plenty of time to find a place. Since conversation 2 days ago I have been looking for facilities that have an available bed for my aunt. Finding a long term facility takes time so I was surprised by the news they were discharging my aunt. I have called the corporate office after receiving this news and have not had returned call. I Also left 2 messages for the social worker at Lake Mary Rehab and have not heardback from her either.

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    My sister has been in this facility for three months and we are very pleased with the rehabilitation she has received while here. Most of the rehab staff are very caring and professional. However the food service is another story. My sister has several medical conditions that prohibit her from eating certain foods…oatmeal, pork, beef, eggs. upon her admission this was reported to and recorded by staff. While visiting her one day I noticed that her menu stated that she could not eat pork, but what was on her tray that day PORK. leaving her with nothing to eat. She and her daughter reported this to staff and it made no difference. Some of her recent meals consisted of 1. Mashed sweet potatoes and corn bread. 2. oven fried potatoes, rolls and a bowl of sherbet 3. egg salad sandwich and rolls 4. Mashed sweet potatoes, carrots and rolls. VERY NUTRITIOUS!?? Family members often take food to her just to be sure she has something decent to eat. The closer it gets to her discharge date, the worse her food choices get.

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    My father was admitted for what was intended to be a brief 1-2 week stay, for rehab, after a 4 day hospitalization for an infection. Although walking with a walker when he came in, he was only allowed to walk with rehab and not with staff because he was a fall risk. He was left sitting in an "activity room" for hours on end without any activities or even the tv on and not allowed to be in his room, again because he was a fall risk. One of the aides in this room refused to take him out so he and my mother could visit privately, so she had to do it, while being told by the aide that he was "BAD, BAD, BAD" My mother was told it would take the full 100 days for rehab because of his fall risk (not new-he has been falling for years). She insisted she take him home and got him out just short of three weeks. Not a moment to soon, as he had lost 11 pounds in 18 days and probably needed to go to the hospital again for dehydration if he hadn't left. He regained 6 pounds in 3 days, after getting home, and looked better than he had the entire time he was there. If he had actually needed to be in rehab. longer, we would have moved him to another facility.

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    RUUUUN!!!! DO NOT enter this so called Nursing and Rehab facility. There are a few good CNA's, but if they go on break forget get anything you need. Took days and days to get some of my Grandmothers meds while she scratched and itched herself until she bled. NEVER got her Ped socks for her swelling. After she did get better they wouldn't release her and held her as a financial hostage (meaning if we took her against medical advise her insurance wouldn't pay and she would have too). She also wasn't seen by a doctor in over a week, but they said she was to sick to be discharged, but apparently not sick enough to be seen by a Dr. Nurses don't give a crap about anything unless it's time to pass a pill. D.O.N is a joke. I'm SOOOOO Mad at the hospital that recommended this place because it's a DISGRACE, UNCLEAN and UNPROFESSIONAL!!!!!!!!!!!!!!!!!!!!!!!!

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    A friend of mine was sent to Lake Mary rehab to recover from a broken neck. While recovering they put him in a room with a man who had a fatal contagious bacterial infection! My freind requested to be move to another room but they denied him. He contracted the infection from that room mate. The doctor actually discharged my friend to go home knowing he had contracted that disease! The roommate died and now my friend though recovered from his neck injury is in critical condition due to the infection he contracted there. Lake Mary Rehab is horrible. Never let a loved one be admitted there.

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    We arrived at Lake Mary Rehab at night, after my husband had a Total Hip Replacement.

    They did not have 2 of his BP meds, so his BP skyrocketed to 190 the next morning. Very different decisions about wound status. Attitude from personnel after we complained about the situation. We left the facility without being discharged, after notifying situation to insurance company and our orthopedic surgeon.

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    1 star rating is generous. Sub standard care….isolation procedures never followed extending my mothers care over 6 weeks. Staff never worn gloves…..Mom was allowed in the dining/activity room for all meals exposing the other patients to her illness. My concerns were ignored by the social worker and charge nurses to the point I was basically called a lair that their isolation procedure were being followed. Still no definite answer but there could be an out of pocket expense to our family since she is over her amount of skilled nursing days and the assisted living facility will not take her back until this infection is gone. It takes days to get phone calls returned..and her care plan was never followed. We were never kept informed of her progress.

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    Took two weeks before admissions went over admission documents for signing. Never did have an orientation session. It was two weeks before a care plan meeting was set up. It appears Rehab does not work well with alzheimers patients who are aggressive and they called in a psychiatrist who quickly prescribes the drug Risperal instead of observing the patient for fear and confusion traits that first week. My mom had lived in her home for 80 years and was not used to a foreign place with people touching and directing her all the time. I know that dealing with aggression is very hard for everyone concerned but don't think a drug will fix everything. My mother was able to walk until her partial hip surgery. I sent her to this rehab center just to heal from surgery and be able to walk again. After three weeks she is barely able to walk and the excuse is her behavior. They are advising the family to either put her on this drug or they will contact Medicare and say the family is not cooperating with this facility. Her current meds were prescribed by a doctor who specializes in dementia and I trust him over this facility's cursory review of my mom's behavior.

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    Not even 1 star!!! Average wait time after emergency call button is pushed is 30 minutes. No one has ever responded to the emergency alarms on the bed or wheelchair going off. Rooms are not clean. Bathrooms are worse. Very few employees wear rubber gloves. There is no sanitizer anywhere, for employees or guests. Phone calls to administrators are never returned, not even to doctor's offices. Discharge planner did nothing. It took several phone calls for anything to get done. I was there every day of my mother's stay and even that did not help the situation and I was very vocal about things. I hate to think what happens to those who have no loved ones to speak up for them.

  • Lake Mary Health and Rehabilitation Center Lake Mary, Florida 32746

    We have experienced sub standard care at the center. Care plan was not followed, pain medications not given at all or hours late. Staff unwilling to reschedule care plan appts. Patient was left at the doctors 2 1/2 hours after appt before the center bus picked her back up. Did not get a bath or shower for a week!

    I would NOT recommend this facility!