Review of Brandon Health and Rehabilitation Center

1 Star User Review

My Mom was there for 34 days. They are so understaffed and what staff they do have are not properly trained in germ control and cleanliness. They left my mother in a dirty bathrobe for 5 days, despite my begging them every day to shower and change her. I had plenty of clean clothes there for her. There excuse was that a 85 yr old woman with Alzheimer's told them that she didn't want a shower! They even sent her out to a Dr appointment like that and the Dr was even appalled by it. When the Dr took my Mom's diaper off there were open sores on her bottom and fecal matter on her bottom but no fecal matter in the diaper. Needless to say I was so angry that I confronted the facility manager who basically talked to the staff, who was frantically changing Mom out of the fecal covered bathrobe (when we returned to the rehab from the Dr appointment), like they were little kids. I was, thankfully able to get Mom out of there shortly after that incident. But the worst part of it all is, and more than one Dr agrees, I believe Mom got C diff from improper care there, and she passed from the infection.

DO NOT, I BEG YOU, DO NOT PUT YOUR LOVED ONE IN THIS PLACE. IT IS A SORRY EXCUSE FOR A MEDICAL FACILITY!