User Submitted Reviews

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

My mother has been here 3 times. The first time was great. The second time not so good very lazy staff. The 3 rd time was the last her room mate died and they left her there all night next to my mother. Needless to say they put her in a private room the next day after I went off when I found out. The rehab lied to the patients famiky that passed telling them she passed that morning, when she died 11 pm. I contacted the family and told them. Prior to that woman passing she screamed for help for hours on one helped her. Watch these people.

Glen Burnie Health and Rehabilitation Center Glen Burnie, Maryland 21060

Do not use this place for your loved one.My parent had several falls,black eyes,uti infections and the management made excuses instead of fixing issues.The nurse was observed hitting a man and when it was reported they said it was my word against hers.When I moved my parent they took over a week to gather necessary paperwork and we're uncooperative

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

My best advice to anyone considering North Arundel is to run and stay away. I've been there a number of times int the last few years and it just gets worse and worse. Beds are not changed everyday or even every 2 days and then only when 2nd shift comes in. Had one experience where my bed was not changed until 3rd shift. There are a few great nurses and aides there, but they are discouraged by the lack of help from the rest of the staff.

Patient meds are not given on time or correctly. The facility is dirty. The food is horrible and looks like dog food. The dining room also serves as the recreation room and the tables are not cleaned before each meal. They are nasty. Patients are often given food that is not on there diet plan. If you go, take your own food.

Even the doctors are surly and rarely take time to actually see a patient.

If you love your family member or care about their well being, RUN the other way. Do not leave them there thinking they will get the care needed.

The mortality rate is also high. Within a two week period that I was there, a patient died just about every other day and I'm not exaggerating, nor am I talking about patients there for hospice care. Patients fall out of wheelchairs and are not always checked for injuries.

This place should be closed down immediately and Maryland, the health department, and the ombudsman should inspect it frequently if they are to continue patient care.

If you want to get rid of someone, just send them there; guaranteed they will not last long.

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

Our father was in this facility for 3 months in 2015. He never received a pneumonia vaccine and got pneumonia 2 times while there. They had to cath him but never removed it to make sure it was sterilized. The bottle to empty his cath bag had mold in the bottom of it when that should be sterile. I have a picture to prove it. I watched his baths and his hair and feet were never touched. They had him on excederine migraine medicine for lung cancer pain. Even when he was at the end and had terminal agitation, his doctor refused to put him on anti-anxiety medication until he learned that hospice was called and put into effect. I could go on and on about this facility. If you have to put your loved on here, make sure you are there and question everything! We were lucky enough to be able to hire a lady to go in every day to sit with him, to bathe him and make sure he was cared for.

Marley Neck Health and Rehabilitation Center Glen Burnie, Maryland 21060

This is the worst possible nursing home out of all of them in the area and my family member has been in and out of them for the past few years. Some staff try to do the right things but most don't know what they're doing. Everything is dirty and old. Surprised this place can stay open!!!

Glen Burnie Health and Rehabilitation Center Glen Burnie, Maryland 21060

I believe this facility is very lacking in care. My friend has been in the facility for six days and has yet to see a doctor. How many times must one ring for help to go to the bathroom. How many times must one cry out for help and have no one come? Yet, I see girls on their cell phones and workers riding the elevator eating a snack or talking on cell phones. How very sad. I know my friend will not stay in this facility long as her family sees and hears all that I see and hear. There see a few workers in physical therapy who are dedicated.

Glen Burnie Health and Rehabilitation Center Glen Burnie, Maryland 21060

I visited an old friend on the long term care wing. To my surprise, there were flies everywhere. There were half eaten trays on the counters. There was a man in the dining area asking to go to the bathroom while staff members stand by talking. There was a bag with water and coins in it hanging in my friend's room. When I inquired what was the bag for, a staff member explained that it was to repel the flies. I do not think it is working. I found the place dirty and smelly.

Glen Burnie Health and Rehabilitation Center Glen Burnie, Maryland 21060

I would never recommend Glen Burnie Health and Rehab to anyone. I had my mother placed here straight from hospital for followup for her after a potassium deficiency that made her memory issues worse. She arrived on a Thursday and due to her condition I had taken her suitcase a head of time for her with her clothes and pictures of my dad who has passed to help her adjust. I went to see her Friday, no suitcase, Saturday, no suitcase, Sunday no suitcase. They told me there was no one in laundry to assist, I went to that building and told someone I insist they check and she called me back and there on the floor wide open was mom's suitcase incomplete tagging with a worker in the laundry room where they said no one would be on the weekend. So here my mom is very confused wearing other people's clothes cause she doesn't know any better. They had told me that nurses and aids would help her bathe, this did not happen, mom's confusion got worse, and then I took her out of there on Monday and found someone to be with her during day and she has gotten better. I realize nurses are busy, I saw nurses nodding off and the patients on this locked floor needed to be monitored. I left messages for the director of this location to contact me this never happened. I reduced the medicine that they gave my mom which is Ativan because she looked stoned there and this has helped tremendously, I believe they give the as needed medicine more to keep the patients doped up so they don't have to do much. This was my first experience with a nursing home and I will never have her in one without first going there where she would be. My mom was someone who took care of herself and her depression and anxiety for being in a place where people couldn't even give her her own things was too much for her. It has taken me a month to get her anxiety relieved and she is much better out of this lousy place. I am not impressed with Administration there since they could not return my calls either. Please consider somewhere else before placing at this location.

Glen Burnie Health and Rehabilitation Center Glen Burnie, Maryland 21060

I recently visited this nursing home because my sister in law was there for a short period of time. The place is horrible, the staff very disrespectful. The help are not professional, the food is not fit to eat. I would not recommend that you take your loved one to this awful place.

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

My sister recently stayed at North Arundel Rehab center after her surgery. She was so drugged up with narcotics she became psychotic and suffered with hallucinations due to being over medicated. She stopped eating,drinking and became dehydrated and became septic after contracting a bacterial infection during her stay. She was left to care for herself while under the influence of heavy sedation, causing her to fall 5 times during her 2 week stay. If it were not for the constant oversight of her family, we believe she would have died within the last few days she was there.

After confronting the staff and questioning them about her condition, their response was to advise the family that they did not notice anything abnormal about her condition. She ended up being rushed to the ER in an ambulance after falling the 5th time and passing out from slipping on vomit.

On one occasion when asked about when her dirty sheets would be changed, we were told they did not have any clean sheets available at the time.

I would not recommend anybody put a loved on in the care of this "so called" rehab center. This site does not allow one to enter "0" stars. It defaults to at least one star. Don't be misled -- I did not check off one star as my rating. This site automatically forces one star.

Glen Burnie Health and Rehabilitation Center Glen Burnie, Maryland 21060

If you care about your loved one, DO NOT submit him/her to the lack of care they'll recieve in this place. Patient calls are left unanswered as nurses stand around the nursing station eating, laughing and having private conversations. The general lack of compassion is overwhelming. Animals receive more love and attention in a shelter than people do in this place. The facility is highly understaffed and the patients pay the price. Doctors to not return calls to family members. There are communication breakdowns between nurses and therapists. Patients are put into adult diapers and left in bed until they can be attended to. The lobby appears to be well kept but the actual hospital floors wreak of urine. In general, make sure you go talk to people who have family members in this facility before making your decison. I'm sure anyone going in or out would be happy to speak to you about the care their loved one is getting.

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

My mother was at the facility for ten years and received the best care anyone could ever ask for. The staff was compasionate and understanding of her needs and the needs of me and my family. I would reccomend this facility for anyone who is in need of care and more importantly love.

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

Although their pt and ot staff is superior and several of the nurses and nurses' aides were superior, as a rule, all the care elements are pretty shoddy. The food is horrible, the facility is unclean, and no one manages cases. As a result, basic care is often not provided. Although they advertise the services they provide to dementia patients, these patients usually spend their days parked in wheelchairs and baby sat at the nurses' stations.

Glen Burnie Health and Rehabilitation Center Glen Burnie, Maryland 21060

This place is amazing. They have done a great job at getting my Mom up and going again to regain her strength and will to walk again after back surgery. The PT/OT staff are very professional and caring. The nurses, the staff were very kind to my Mom. The Administration was very open to any concerns we had and worked to improve her stay. C.Barrack

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

This is by far the worst nursing home!! The staff is very unprofessional and very unhelpful!! the building appears to look nicer then most but the service is horrible…. I wouldn't take my dog to this place!! If you care anything about your loved one please take my advice and place them elsewhere!!

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

the staff is not very helpful to the patients. when the buzzer is hit for a nurse to come in the room, it takes them over a half-hour. they give an attitude when they have to do anything. when my mother does ask for assistance, which is not that often, she gets comments such as "that's not my job!" when yes it is their job! I have had to say something about her potty being cleaned more than once, she will use it and it will sit there for hours before being emptied. My mother, and some family left the room for almost two hours one day, previously my mother had gotten pee on the sheets, and when they came back the bed was made but it still had the same exact pee soaked sheets on it. These people act like they dont have to do anything but stand around at the nursing stations all day. They knew what they were signing up for when they got the job so they should do it or find another one. I feel so sorry for those elderly patients who dont have someone to be their voice in these kinds of places, they just have to lay there and take the verbal abuse and/or neglect. I cannot put into words how aggravated i am with the staff at this place, i hope this helps to open some eyes and get better, more caring staff in there.

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

Well they about killed my mother, didn't give her, her meds and now we will be getting a attorney, Maybe, just maybe we are lucky we have caught them BEFORE they kill another patient!

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

I have been trying without success to find out how my Mother is doing I live out of state and she is so drugged I cannot even understand her!! I called her "nurse", and was told she could not give me any information about her condition! I am her next of kin and her only child why inthe world would I not be given information about my mother I have spoken to her Physician! I guess I was on his list!

My next step will be to contact a attorney, I suppose.

I Believe they keep the patients drugged so they don't have to deal with them!

Glen Burnie Health and Rehabilitation Center Glen Burnie, Maryland 21060

I am writing in behalf of the staff and Dr. on duty Dec. 20th 2011. My mother Helen Robison died there from a stroke. the Dr. on duty that morning did not tell my step father of my mother contition until he was filling out the death certificate. the unperfessional behavior of this Dr. was not only awful but very uncaring. My step father had no idea what was happening and stood close watching nurses run into her room. She was in the Cheasapke center of the rehab building. my review of this facility would be a "0" star. I will be telling as many people as possible to never leave anyone that you love or care for in their care.

Glen Burnie Health and Rehabilitation Center Glen Burnie, Maryland 21060

Had mostly good treatment. The therapy group was excellent. Most of the nurses were great. Night shift was not so good. I was left on bed side commode for an hour and when aide finally came in she was nasty and said I do have other things to do.

This happened more than once. I would never go there again except for therapy.

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

If I could make a no star rating I would. Our family member died after they did not call 911 til it was basically TOO LATE to reverse. No caring, no compassion, AND for us a lesson learned TOO LATE.

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

take good care of them, they will not get them help fast enough when they are sick etc, believe me, my family member died because of there lack of interest in his health care and getting him to the hospital, they just let him lay there when he needed to go to the hospital and then it was to late and they didn't even get him to the hospital someone else ended up calling 911, or he would have just died in this place, but they did nothing in he died …. don't let this happen to your loved one, whatever you do don't send your loved one to this place….this place is the worse…. I would give them MINUS 100 as far as a rating.

North Arundel Health and Rehabilitation Center Glen Burnie, Maryland 21061

My mother is a current resident at facility and when we (her children) asked to speak with the doctor providing care for a serious bacterial infection, we were told by nursing staff that would not be possible. We are not provided information on her condition even upon request. We are not provided sufficient notice for "scheduled" meetings but instead are told when we have to be there only hours before the meeting. We were only provided 4 business days notice of her discharge even though she is not capable of walking or caring for her self.