Resident Complaints » Arbors at Streetsboro

  1. Health Inspection on March 25, 2019 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2019-04-03)
      • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (Corrected 2019-04-03)
      • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. (Corrected 2019-04-03)
  2. Health Inspection on February 5, 2019 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide safe, appropriate pain management for a resident who requires such services. (Corrected 2019-03-01)
  3. Health Inspection on December 18, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2019-01-11)
      • Respond appropriately to all alleged violations. (Corrected 2019-01-11)
  4. Health Inspection on December 11, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure medication error rates are not 5 percent or greater. (Corrected 2019-01-11)
  5. Health Inspection on November 28, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-01-11)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2019-01-11)
  6. Health Inspection on October 3, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-10-26)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html