User Submitted Reviews

Woods Crossing at Woods Point Brodhead, Wisconsin 53520

Greta residents who deserve nothing but good care. But the owner under pays the staff even when they lie and say you will get more with certifications. They will use you and burn you out, especially when it comes to leaving people alone to work the floor. No health benefits or even remotely good pay. You get awhole 25 cents after your 90 days, so they say. The turnover rate is through the roof because there is no changes being made to make the staff happy. Residents are at risk daily with the lack of staff. Also if you want to report someone, you better hope its not one of managments favorites or family, because they will yell in your face and tell you to quit complaining. Management truly makes this place a HORRIBLE experience and yet they wonder why they cant keep any staff when they move on to a place that is willing to pay you for what you should be getting.

Kenosha Estates Rehab and Care Center Kenosha, Wisconsin 53140

Kenosha Estates Rehab Care is a failing facility,as of 07/12/2019 the AC went out , an as of today the AC is still out at the hottest time of the yr….temps today in the facility are 88 degrees, residents are very uncomfortable , staff put a few fans around the halls …. there was a resident an the staff, Admistrator Andrew Sowles,

meeting , Andrew Sowles sat threw 15 minutes an got up an left the meeting an left a staff member that is in charge of Activities …this meeting was a joke an like always nothing will be done on addressing the concerns of the Resident's ….once again Kenoshe Estates put COST BEFOR THE CARE AN CONCERNS OF THE RESIDENTES , im a Resident here , for Rehab, i have to self Cath myself because im Incontinent , Kenosha Estates had me reusing single use Catheters, by hand washing them in the Bathroom sink with water that we are told that the wter is not safe to drink . this act of washing my Catheters resulted in 4 Bladder Infections that required 4 trips to the ER an 8 days in the Hospital ….i never could IMAGINE a Care facility being run so poorly…

Bay at Colonial Manor Health and Rehab (The) Wausau, Wisconsin 54403

First and foremost I will say…if you love/like your loved one or friend, dont send them here. If you dont like them, then this is the perfect place. There is a reason that there are so many empty rooms, while other facilities are full. It's obvious by the care, compassion and attitude of most of the staff that they either dont want to be in that profession or are not paid very well. Any reason is not an excuse for this type of care. These are HUMAN beings. Now there was a few that cared, but for the most part it is a disgrace. Another thing you can expect, no communication with family. Then when you are face to face, they will say they tried calling but nothing ever showed up. Now for the biggest problem at that place…the social worker Beth. This is an employee who is most definitely in the wrong profession. She is unhelpful as they come. Makes things up so she can just leave. Dont take her word for anything. If you need anything, you are better off asking a wall.

Kensington Care and Rehab Center Waukesha, Wisconsin 53188

My mother stayed at Kensington Rehab for several weeks after having major surgery. This place is awful. The rooms have cement walls. The facility smells. There are seriously aggressive residents who live here, swearing and verbally fighting with each other. The majority of the residents spend their days in wheelchairs in the hallways. Care is minimal. I don't blame the staff for the shortcomings. Do not let your loved one stay at this facility. It was a huge setback for my mother.

Lake Country Health Services Oconomowoc, Wisconsin 53066

Building does not have enough staff to take of the residents. The leadership changes every six months and the building went bankrupt last year.

Villa at Bradley Estates (The) Milwaukee, Wisconsin 53223

I would never bring a family member here, even if they were homeless. In one incident a resident who had lung cancer and dementia contracted pneumonia. After talking with the unit nurse it was learned that the only reason why this person went to the hospital was because his wife called 911. Apparently she went to the nurses days before with concerns about changes in his condition. In many places things were neglected by the LPN's and RN's who were supposed to be doing rounds on him after this significant change was made aware, but they did not. The unit nurse looked at me and said this man could have died because of us. If you get the general feel that no one cares, that is because majority of them don't. They are so overworked and underpaid and constantly yelled at by administration and family with limited resources to do their job, that most of them are spent. I've seen CNA wear resident's clothing and shoes. In another incident I came upon a misdiagnosis of a patient. This patient was primarily diagnosed with Parkinson's Disease however he had no prior diagnosis from a NP or MD, the group home manager insisted that I ask about this primary diagnosis on admission. Claiming it should have been diagnosed as a TBI. After investigating this for them it was found out that this was diagnosed because of his medical insurance, T-19, which pays more for individuals with a Parkinson's Disease diagnosis rather than a TBI. That was my last straw, I had to leave.

Clearwater Care Center Eau Claire, Wisconsin 54701

Very clean and odor free facility. Friendly staff that smile and great you when you walk through the front door and hallways. Concerns are resolved quickly. Transport driver makes the extra effort. Quality place.

Bridges of Appleton (The) Appleton, Wisconsin 54911

Severely understaffed. Several bitter and somewhat sadistic staff members. Administration blatantly ignores hazard, in humane and problematic fallout from being so understaffed. It was common to have patients stop myself and members of my family, for help - as their buzzer and voice please went unanswered. Our family has true concern for all patients who reside here.

Clearwater Care Center Eau Claire, Wisconsin 54701

New management team who focus on resident care and do what's right for their customers. Staff are friendly and responsive. You feel it the moment you walk thru the door. Concierge available every day of the week to greet you and answer the phone when you call.

Villa at Lincoln Park (The) Racine, Wisconsin 53406

BEWARE. I have submitted two letters to the administrator and social services regarding the reimbursement for clothes and a shaver that are missing. Those letters were submitted two months ago. NEVER GET REIMBURSEMENT. So the nursing home can lose your loved ones clothes and shaver etc. and get away with it. IRRESPONSIBLE!!!

Atrium Post Acute Care of Chetek Chetek, Wisconsin 54728

Great meeting the staff- seems very caring

St Anne's Salvatorian Campus Milwaukee, Wisconsin 53222

Lack of staff to take care of patients. Professionalism of staff and administrators was deceptive and manipulating. When my father passed away at this incompetent facility we were going to be charged per day for every day we did not get his belongings out. Can you imagine? We had to go and get his belongings out the day after he passed to not be charged. They should be ashamed.

Sheboygan Progressive Health Services Sheboygan, Wisconsin 53081

Horrible place. There lack of care & staff is unbelievable. Room's are dirty & dingy! My friend was given such poor care he is back in the hospital in ICU.

Alden Estates of Countryside, Inc Jefferson, Wisconsin 53549

They have some good committed people but, not as many as I would have liked to have seen in the 5 months I had to deal with them. I met the administrator the night my husband was admitted and never saw her again. She has no clue as to what is going on. They do not have nearly enough people to run the place with safe committed care to our elderly loved ones.

I have to say that I was not impressed with the care my loved one received before he died. No one should go to the hospital from any nursing home with a septic infection and dehydration among other things. The ice and water machines are locked and only employees can get a cup of ice water. So, the short staffed and overworked employees could never give those that wanted water any to quench their thirst.

Administration is extremely poorly represented. I feel the social worker services lacks any and everything related to a caring and professional demeanor. I wish I had known more before placement was made.

Overall, I wished I never had to step foot beyond the front door. One star is much more than they deserve in my opinion only. If you have a choice, do not place your loved one at this establishment.

Ccc of Pewaukee Waukesha, Wisconsin 53188

under staffed poor communication between family and staff tried to convey to staff patient was over medicated, talked to several people, (doctors, nurses, etc) and didn't get any response occ. therapist was very unprofessional made remarks to family as a veiled threat whispered to other therapists about patient

patient has improved immensely since he left facility. one morning for 4 hours there was no staff in pod.

Ccc of Pewaukee Waukesha, Wisconsin 53188

would never recommend MANNERCARE, food was gross , I was denied medical help, would not let me see a doctor I was one of the youngest ones there and it was not the cleanest place

Tomah Nursing and Rehab Tomah, Wisconsin 54660

We were very disappointed with this facility. Despite pre-arranging admission, there was no one available to do paperwork or perform an orientation when we arrived at our pre scheduled time. Locating staff proved difficult. The facility was clean enough but appeared run down. Furnishings and fixtures we're quite outdated. The bed and chair provided for the resident we're well past a state of comfort. The resident could get no sleep. Communication was a problem throughout the residents stay. The staff seemed reluctant to communicate with one another or with family support members. Power of attorney documents were disregarded. Nursing staff did not seem to understand the condition or needs of the resident. Response times to call Button were inappropriately long, resulting in incidents that could have easily been prevented. When an emergent situation arose, nursing staff seemed unwilling or unable to deal with it. Resident did not feel confident in the staff's ability to care for her. Resident felt quite isolated. Housekeeping was greatly lacking. Overall this facility did not appear to be qualified to provide the level of care the resident required. We would never choose this facility again.

Cedar Lake Health and Rehab Center West Bend, Wisconsin 53095

The care of the nursing staff in the nursing home is above all anticipated expectations. They have a very special care, loving atmosphere that they can take a not so easy resident and calm them and make them feel very important!

The hospice are very receptive and keep you informed all the way.

Autumn Lake Healthcare at Greenfield Milwaukee, Wisconsin 53221

I would not recommend ANYONE to this facility! They are always Short staffed and the overall cleanliness is bad.

Villa at Bradley Estates (The) Milwaukee, Wisconsin 53223

I would like to know why there aren't any reviews since 2015. You can't tell me there has not been any reviews submitted since than. They say to contact your management about complaints, but they don't follow through. Who else can we contact?

Avanti Health and Rehabilitation Center, LLC Minocqua, Wisconsin 54548

administration staff incompetent

Brookfield Rehab and Specialty Care Center Brookfield, Wisconsin 53045

Perpetually short staffed. My family member a bed sore. She was left many times in a soaking wet bed.

Rehab is great. I would recommend them. After rehab, RUN!

Ccc of Pewaukee Waukesha, Wisconsin 53188

I found as someone looking for rehab. or the next home and a nice place for my 87 year old Mom that Abbey and everyone I spoke with on the phone were very helpful and offered several options and info over the phone and less concerned like other facilities just trying to get me to do a finance application before even asking if I would like to take a tour or what our families goal was for our Mom, Abbey also did a great job explaining things to me I'm very unfamiliar with and being very patient with my many questions I had.

Also each time I called I was never sent to a voice mail and was connected with a real live person and that meant allot to me since I had a time crunch to make some very serious decisions.

I feel Mom will be happy at Manorcare in Pewaukee Thank You! JIM J.

Crossroads Care Center of Mayville Mayville, Wisconsin 53050

My mother went into this facility 6 days ago from ICU.She is to be here for 20 days to get therapy 2 or 3x a day. She arrived at supper time and was helped to the bathroom.When I saw her again the next morning she was in tears because she was put in diapers and made to use a bed pan with no attempt to assist her to the bathroom anymore.At first we thought it was because of her injuries and let it pass even tho she was upset because she was put on a bed pan and kept asking to be taken off and made to wait.She said the bed pan hurt her so much.I had to get her in a wheelchair when nursing should have been seeing that she was up and NOT in bed..The next day we came and she was waiting for someone to give her a bed pan.Everyone was too busy standing around except a med clerk who kindly asked a CNA to do it.OUT OF SPITE the CNA walked past her room and down the hall and then came back to do it.Plus my mother was wearing the same clothes for 2 days! The next day she told me they came to change her the night before because of my complaint but they put her in her day clothes and she was made to sleep in them with her shoes on!! I told the administrator who said she would talk to the staff.When she saw the therapist she told him to tell me how my mother was doing and she'd talk to the staff during that time.Imagine my horror when I went back to her office and heard her and the Crossroads auditor LAUGHING about me and my complaints and how the administrator "side lined" me with the therapist!! She needs to be fired and the auditor needs to rethink her role at Crossroads.Good therapists but some lazy cruel people working there.A CNA who came on duty that day immediately helped clean my mother,WASH her bed down,wash my mother,get her dressed and remake the bed ALL without being told to.The administrator could learn a lesson from this wonderful woman.

Crossroads Care Center of Milwaukee Milwaukee, Wisconsin 53208

Old dirty cockroaches terrible noisy neglectful and dangerous!'