Review of Southpointe Healthcare Center

2 Star User Review

My wife has been in the rehabilitation side for over a week and has been continually complaining. Opinion based on comparison with father-in-laws stay last year for similar rehab assignment.

1. Food has gone from fair to poor. Tasteless, boring and repetitive. Nothing but chicken or turkey most of the week and not served in appetising manner. Have to bring supplements for wife. One good dinner out of 8 doesn't make it, neither does the 2 decent breakfast in 8 days.

2. Second shift staff has been unresponsive to calls for assistance, rehab is spotty, not what is being paid for. Long waits for help with rehab work even when in the rehab area. Little of no explanation of what specific rehab exercise are supposed to accomplish.

3. Talking to staff, there is no incentive to get better, more rules and restrictions on what help is allowed to do since last year.

4. Nurses are competent but overloaded with med's. Dosage is OK but not on any time schedule that the physician ordered on admittance. Assigned physician has not even interviewed my wife in 8 days.

5. Overall, not a pleasant experience for my wife or myself. Woul;d not recommend this facility for either rehab or long term care.