In my opinion Piney Valley is understaffed. My mother-in-law has had numerous falls and other people I have connections with also report numerous falls. Seems to have been a little better when it was Heartland but since this corporation has taken over it is definitely for profit and not for resident care. Staff is not the most friendly especially when you start asking questions and pretty much shut you down when you do. Also wants you to make decisions about care that should be up to the doctor since I have no medical training. Would not have given them any stars but will not accept unless you do!