User Submitted Reviews

Queen Anne Healthcare Seattle, Washington 98109

Since this is my first stay in this type of facility I should preface this review by saying I have no basis for comparison. Having resided here for almost 6 months however; I can unequivocally state the level of care, basic services and overall professionalism is abysmal. Staff is constantly changing, morale is poor, always bickering about who is abusing breaks, etc.. Many of the staff have limited language skill as English is a second language. If by chance you speak Amharic that is a plus. Staffing levels can vary wildly from shift to shift and, deducting time for meals and staff breaks, each patient is lucky to receive a maximum of 3 mins. or less per hour of care. Patients with dementia are routinely tucked off in corners devoid of any respectful contact. It is a too frequent occurance that residents are ignored for hours at a time even after activating the so-called call light. Don't be fooled by the weather weary banner greeting you at the front entrance. A lot has probably changed since 2013!

Shoreline Health and Rehabilitation Seattle, Washington 98155

Easily the best rehab/nursing facility around. The staff are so caring and they really made our family feel welcomed and walked us though the entire process with ease. The therapy is top notch and got my mom walking after just a few weeks. I would recommend Shoreline Health and Rehab to anyone needing post hospital care.

Mission Healthcare at Bellevue Bellevue, Washington 98007

The Best Nursing Home experience my family has ever had.

Enumclaw Health & Rehab Center Enumclaw, Washington 98022

ABUSE, ABUSE, ABUSE. THE ADMINISTRATION IS THE WORST AS THEY REFUSE TO LISTEN TO STAFF PROBLEMS AND ALLOW EVERYTHING UNDER THE SUN TO GO ON THERE. THE ADMIN TAKES THEIR HIGH-PAYING CHECKS AND ABUSES THE CLIENTS IN THE MEAN TIME. CON ARTISTS, AND CORRUPT.

Caroline Kline Galland Home Seattle, Washington 98118

If you have to be in a nursing home, Kline Galland is the best we have found. My mother lived there for 5 years and died there at age 97 in October 2014. The staff is caring, and several have been there as long as 25 years. When you walk in, there is NO urine smell, and they are constantly washing the floors. There are usually no residents lining the hall as you enter slumped in their wheelchairs asleep. At the main entrance there is a newly remodeled living room, and you frequently see family groups gathered there having a good visit. Most dementia patients are housed on a different floor, so you will likely not encounter them. Because they are restricted to the 2nd floor, they cannot wander or try to leave the facility. Kline Galland has many activities for the residents including a snack at Carolyn's Cafe about 4 PM where residents and families can gather to interact over a snack and juice/pop. This is a Jewish facility, but they accept patients of any faith as long as they are willing to eat a kosher diet and observe the celebration of Jewish holidays. In your own space you can celebrate your own faith and keep non-kosher foods, but non-kosher foods are not allowed in the public spaces. I heartily recommend Kline Galland Home.

Paramount Rehabilitation and Nursing Seattle, Washington 98144

I telephoned today to speak with nurse on duty and in charge of the care for my cousin. I was unable to speak with nursing staff due to the fact the one phone at the station was in use. The receptionist had to leave his post to try and get someone to answer the phone which was in use by a resident. There should be at lease two or three phone lines at a nurse's station.

Thank you.

The Oaks at Forest Bay Seattle, Washington 98133

My mom spent a couple months at this facility rehabbing a fractured hip/hip replacement. I visited dozens of times, and spent hours there. The place is outstanding…well-managed, clean and pleasant, and very impressively filled with caring, helpful employees. I was consistently, uniformly impressed with the quality of the staff, in all positions I witnessed…friendly, helpful, competent. There's a lot of heart at Kindred/Arden…it seems to clearly be part of the vision of how the facility operates, from the top down, and is very much embodied by the caring, helpful employees. When it was time for mom to leave she was filled with gratitude for all the loving people who'd looked after her, and sad that she was leaving them--really, an ultimate compliment for the care and quality people this center provides.

Richmond Beach Rehab Seattle, Washington 98177

My mother entered this shop of horrors in the afternoon doing well and I found her the next day at 2 pm unresponsive due to their negligence. She died two days later. What do you call that? I wish I could rate this a zero

Renton Nursing and Rehabilitation Center Renton, Washington 98057

I give this dump ZERO stars but this site required I give at least 1star. It's filthy, you have to keep on top of them to feed, give meds, and change diapers of patients. The staff is either flat out rude, argumentative, or just flat out doesn't care. I wouldn't wish this dump on my worst enemy.

The Oaks at Forest Bay Seattle, Washington 98133

The staff here were all very friendly and cheerful, and generally pretty responsive to requests. Once we got a good schedule for OT and PT, the patient had a nice routine and responded well. The therapists were also really good, and had positive attitudes and were good at communicating both with the patient and the patient's family. The facility was clean and easy to navigate. The food was not that great - not really bad, just typical institutional-type meals.

Enumclaw Health & Rehab Center Enumclaw, Washington 98022

One star is too much. If you love your senior and want them to have good comforting care and a great environment… don't go here.

The pictures on their website don't reflect the actual place…

The 12 hours my Dad was able to handle being there was 12 hours too much.

Queen Anne Healthcare Seattle, Washington 98109

This facility is dated and has some glaring safety issues. In my husbands room, his only source of heat was a small electric wall heater that is not commercially rated. It had visible signage stating that it would burn you if you touched it. They had parked a nite stand partially in front of it. An obvious fire hazard .

In addition most all of the staff speak another language as ther first language. As a consequence they make little effort make sure they are communicating accurately with the patient.

My husband went without his pain meds for over 24 hours. Specific orders given by me went totally ignored by nursing staff.. Please take your beloved family member somewhere else. Don't believe the reviews!

Queen Anne Healthcare Seattle, Washington 98109

At first Avamere is a good facility. Over time the care for my parent began to diminish. Having to repeatedly make the same requests on my parents behalf was frustrating enough. But eventually the care became threatening and intimidating, to where staffers were suggesting they were going to make my parents "upset" because they couldn't get compliance out of my parents, who have been diagnosed with dementia. Bringing this to the attention of the person in charge did no good. They commented on how Avamere gets great scores through external reviews, and did not address my concerns in any way. Find some place else.

Talbot Center for Rehab & Healthcare Renton, Washington 98055

This place is horrible….. The poor aides run around trying to answer call lights while the nurses watch from the desk or from under the light. My friend still lives here but has no choice paere because the management are so phoney….. There is one wing that is really bad. They call it East 2. If you want someone to die quick send them there and the nurses will ignore them long enough. My friend unfortunately is on East 2 however she says the highlight of her week is her shower because she can talk to the young lady about anything. I still think this place stinks especially the smell coming from East 2. Oh and one more thing.. if your not Indian or African be prepared to translate because they freely speak that stuff in front of you which I think is very rude.

Judson Park Health Center Seattle, Washington 98198

This nursing home has made huge efforts to improve the enviornment, care, food and rehabilitation services.

Columbia Lutheran Home Seattle, Washington 98103

the average cost is $8000.00 per month.

There is ice cream and snacks, flat screen televisions and music.

and the place smells nice.

Patients litter the hallways. Feeding time is 5pm. Resident's clothes are shared as needed. I was called to bring in more clothes because my family members clothing was….gone. Social worker for the first floor is no longer in charge, a lay person is working her job. I am aware that the home will not contact you until several weeks after a health issue arises. (learned by experience)

One Nursing Assistant per 10 patients, One nurse per floor (that's 2 nurses)

And boy do the staff take out their frustration on you when they call you at home.

"What do you want me to do about it?"; "There's no one her to help" And the residents gossip to the administrators-who call you at home!

Providence Marianwood Issaquah, Washington 98029

Marianwood has dedicated caring staff who exhibited a high degree of professionalism and successful treatment of my family member.

Providence Marianwood Issaquah, Washington 98029

My relative has been a resident at Marianwood for a number of years. She receives excellent care and is treated with love and respect. The staff at Marianwood go above and beyond for the residents and their families.

Life Care Center of Kirkland Kirkland, Washington 98034

I had my dad go here for rehabiiltation after he was hospitalized. The intake process was thorough and freindly. They smiled, had a sense of humor and showed they really cared. Therapy was great, and although my dad did not want to participate somtimes, they took the time to get to know what motivates him and encouraged him to do what he needed to do. Nursing always took the time to answer my questions and explain things thoroughly. It is because of nursing and all the staff, that I am giving the highest marks to Life Care Center of Kirkland. The discharge process was very comprehensive. My Dad wanted to continue to live on his own, but needed a lot of assistance. They arranged for everything and then gave me a list of all the contacts and servies that my dad received. I just can't say enough about all of the good things this faciltiy has done for me and my dad. If I ever need rehabilitation services again, I will choose this facility.

Ballard Center Seattle, Washington 98117

I was a short stay for 2 weeks in December 2012 after a car accident.

The staff were very caring and helpful! They understood that I needed to move furniture around because I had one unusable arm. The nursing assistants are great! The nurses are good. I was pleased to have PT and OT on site.

And the food was really good!

They were helpful with dealing with insurance companies and transportation to and from doctor's visits.

Sometimes you have to ask questions and ask for what you need.For instance, the onsite physician was only available once a week but did not see me when I did not request it. I wish I had known that.

Life Care Center of Kirkland Kirkland, Washington 98034

This is a facility that is so wrong…on soo many levels. My dad is there.

Medical : He has gotten 3 uti's, phenomena, dehydration, and open wounds on his bum, and the back of his neck. He has fallen 3 times, all requiring ER visit's and staples to his head. Left on the toilet for over 20 minutes with his bell ringing and staff members sitting around the desk flirting.

Personal: Lack of showering,( one time for three weeks, (because he kept saying 'no' ) Really! I thought he was smelling a little so I decided to change his clothes. I had to PEEL his socks off his feet! Chunks of skin combing off with them! Holy Crap! He's very easily re-directed. Changing clothes, bedding, etc. I picked him up the other day to take him to the doctors. Wet pants, no depends on and wet all the way down to his socks and inside his shoes!

Financial: They just hijacked his SS! They had him sign a paper (he has altimierz) which resulted in his checks being deposited in an account they opened for him! (Which they deny) Without my knowledge!

Why you ask… because he's medicaid! My father served our country, worked his whole life, served others in charitable works. The ending has been a sequence of trusting the wrong people who took everything he had, which has left him with nothing. So he is stuck. Stuck in a place that doesn't care two hoots about the people that are supposed to care for him. Only about how much money they'll get for each one.

It makes me so sad that this is where he will spend the remainder of his days. If you can avoid this place…do it.

Canterbury House Auburn, Washington 98002

My grandmother died there in a horrible state. She was there about two years and every time I went to visit it was more and more concerning. When she arrived she had slight dementia and could walk on her own although admittedly not reliably. In less then two years, at the end she couldn't communicate or move on her own.

They had her in a wheelchair right away, alarmed it soon after because she was getting out on her own. They do this because they are severely understaffed and can only manage everyone if they are in wheelchairs and can't keep an eye on the mobile ones to make sure they don't fall. It looked like 90% of the residents were wheelchair bound or forced to be.

The facilities smell of dirty diapers especially when the evening/night staff is there, it's stuffy, windows and curtains are never opened and almost all the gifts that were left for my grandmother were stolen. One time I found her mouth, clothes and her wheelchair covered in vomit, despite the fact that an attendant had just gotten her out of bed and into the wheelchair the vomit on the chair and clothes was dried, so obviously had been there before she was awakened. The attendant had just put her in her chair and wheeled her into the hallway to wait to be taken to dinner not even noticing the state she was in.

In that facility they are ignored and neglected. In the end, as nice as everyone seemed there, I never trusted her in the hands of that facility but other family members had legal say, not me. In that facility my grandmother wasn't allowed personal items, was moved from room to room to room, she ended up sleeping 23 hours a day because she was was bored and depressed and left alone with had nothing to do because of her poor eyesight and hearing. This place is a place to send family members to die. There is no energy or thought put into their mental and emotional well being, only attempts to medicate them into submission.

If you care about yourself or family member DO NOT let them come to this place.

Issaquah Nursing and Rehabilitation Center Issaquah, Washington 98027

Bad service…….

Columbia Lutheran Home Seattle, Washington 98103

NAC has too many patients. not able to care and meet all thier needs

Fircrest School, Pat N Seattle, Washington 98155

I am guardian for 15 residents in the Skilled Nursing Facility at Fircrest RHC.

I have been serving in this capacity for 11 years and make rounds for each client at least 2x monthly. I do not notify the facility prior to rounds

In my experience no client has ever been physically restrained except briefly for his/her safety during medical procedures. Most clients use protective devices for theit physical safety, such as seat belts to keep from falling/sliding out of their wheelchair. Some use soft padding to prevent contractures. All of my clients have diet restrictions to prevent choking and aspiration due to swallowing deficiencies.

All my clients have their medications reviewed at least quarterly [I participate in this process] and more often as may needs arise.

Leisure activities are promoted to the extent the legislature and DSHS administration fund activities, especially recreation staffing. Clients have leisure time and activities daily. They are taken off campus at least 2x monthly for those who can tolerate such travel.

Those who can eat appear to enjoy meals. Many are fed via G tubes because of severely compromised swallowing ability.

On the very rare occasions I've detected odors it has been because of very close timing. Such matters are dealt with promptly and odors do not linger.

The clientele are among the most demanding in care needs.

Each client is continually assessed and involved in programs to increase or maintain Activities of Daily Living.

I am continually impressed with the high caliber care my clients receive at Fircrest.

We would all be much healthier and live longer with such care.

J.R. Hardman J.D., CPG