Review of Avalon Valley Rehabilitation

2 Star User Review

I am currently in this facility and have been for about three weeks. I am recovering from surgery resulting from an accident. My stay here has been frustrating. I have tried not to be a burden on the staff because I know they are busy and there are many residents with much greater needs than I have. I do sometimes have pressing needs, however, and it is very difficult to get the needed help.Most of the staff seem to be capable enough (although there are more exceptions than I would like) but they seem to be understaffed ALL of the time. I recognize the need to avoid over-staffing to make a profit but caring for the patients needs to be the first priority. It isn't here. I'm afraid the bean-counters have squeezed down staffing so much it has seriously affected the quality of care.