Upon entry to the building for a tour you will be grilled about your insurance. If you verify that the place is in network, they won't believe you. They'll basically treat you like you're a liar. They'll also demand to see your insurance card - before even giving tour! My message to their executive director, quote begins:
To the attention of your executive director.
Yesterday I attempted to have a tour of your facility. Your rude admissions lady basically initially refused to provide a tour. Her very first action was to aggressively interrogate me regarding insurance coverage. Before visiting your facility I verified that your place is in network with my insurance. But, your admissions lady basically treated me like a liar. She was incredibly condescending and patronizing.
Your admissions lady is an utter fool who treats potential customers in an obtuse and outrageous manner!
Attached, is, proof that my insurance company is in network with your facility. But, you know, this treatment by your admissions lady is telling.
Clearly, your facility is at far to high of a pompous know-it-all type of level to accommodate me and mine.
Grilling potential customers about insurance coverage, is not cool. Yes, I verified that your place is in network before I came out for a tour. It's not my fault that your obtuse & rude & condescending & patronizing admissions lady isn't up to date.
Other places, are more welcoming. You, have an incredibly inappropriate gauntlet in place just to have a simple tour!
----------end of quote
One thing I didn't mention to their director is that yes the admissions lady did demand to see my insurance card. Her first inclination was to refuse to give me a tour. Only after she argued with me and belittled me did she finally agree, but by then I was pretty much unwilling to take her up on her offer - after she had grilled me about insurance and after she had treated me like crap for claiming that yes the place was in network even though my insurance company wasn't on her little list.
Her scrunched face telling me "sorry, that one's not on our list." Obtuse. Stupid. Inane. Rude.
Thus, avoid this crappy place. It's not only "too good" for me, it's "too good" for everyone.