I have been a rehab patient in Bel Aire at Tera Vißta for about 3 months. My first complaint is with staffing, there is never enough and at night only 1 nurse and 1 aid. Also, there is a lot of turn over among the staff and that has much to do with the inconsistency of care. My medications are almost always late and they have often ran out of my pain meds on the weekend. And the pharmacy is in Houston.
The management keeps saying the conditions will be improved soon and, not surprisingly, I see nothing getting better. My requests to talk with doctor or a P. A. regarding my meds or general care concerns go mostly unanswered.
There are a few bright spots, a few of the staff are very concerned and caring
and the facility is warm and welcoming.but overall I would not recommend.