User Submitted Reviews

Brookdale Spicewood Springs Austin, Texas 78759

My friend was in the "skilled" nursing area with a broken hip. Doctor's instructions were to NOT get her up to attempt to walk. These iinstructions were ignored, to her great suffering and doubtless additonal damage. I went to visit and found her bed lowered to the floor, where it had been for some time. Her water pitcher was across the room on the dresser, where she could not (being non-ambulatory) reach it. They took her to "supper" at about 4:00, and kept her waiting alone forever to receive her food. The place is clearly understaffed and undertrained. A horrible experience.

Pflugerville Care Center Pflugerville, Texas 78660

Be very mindful when putting a loved one at this facility or any other. The times that I have walked in to visit a family member there. She was often left alone in her wheelchair in the hall. I have seen others the same way.

My mom was left in her wheelchair for hours and hours. A couple of things I had brought up at the care plan meetings which were not addressed or taken take of. She was neglected and they didn't catch my mom being sick.

I saw the signs and caught it and took her to the emergency room.

The roommates she had were very good to my mom and watched over her and always gives me feedback. The residents themselves do complain about the facility, but we often dismiss their observations.

My mom, developed bed sores and not treated properly, she was not given liquids on a regular basis. Her drinks were often left at her bedside for hour untouched.

I don't recommend this facility. There are better ones out there. Campbell is pretty good.

Southpark Meadows Nursing and Rehabilitation Cente Austin, Texas 78748

No way to give a negative Stars rating but it deserves one. Don't put your loved one in this facility. The rates of death and emergent hospitalization are MUCH higher than your average nursing home.

Windsor Nursing and Rehabilitation Center of Duval Austin, Texas 78727

The staff does NOT answer the phone at night or on the weekend. I called three times tonight to talk to the staff, I let it ring until the phone disconnected itself, no answer.

Very frustrating. I tried several times on a weekend,same results. Their corporate office needs to pay more attention to the facility. My advise to them try calling at night of and on, see if someone answers.

Windsor Nursing and Rehabilitation Center of Duval Austin, Texas 78727

my sister went to windsor for rehabilitation after back surgery. we did not know that it was a combination nursing/rehab center. she stayed for a week for intensive physical and occupational therapy and received stellar care. there are people there that are permanent residents and the staff is so sweet to them. it was a poignant experience for she and i and we plan on making donations as well as volunteering. the residents appreciate the smallest of things, shampoo, toothpaste, lotions, lots of little things you might give your grandmother or grandfather.

Longhorn Village Austin, Texas 78732

Currently I am a resident in Longhorn Village's rehab center, following a major health crisis. I've been here for more than a month, long enough to make a fair assessment, and I can't say enough good about L.V. Their skilled nursing care is great: the staff are wonderful, premises are bright and cheery, housekeeping cleans your room every day, the food is really good, etc. The on-site rehab facility also is great, with knowledgeable caring staff and a well equipped gym. We selected L.V. based on personal recommendations (friends, medical providers, etc.) - those recommendations were spot-on, and we're now contemplating living here permanently.

Buckner Villa Siesta Home Austin, Texas 78753

Do not believe that Buckner's affiliation with the Baptist Church affects their business decisions in any way; they are "non-profit" in name only. Many promises are made by their PR person that are not fulfilled by their caregivers and administration. If you are promised something, do not assume that it will be done, follow up and make sure. It would be best to stay with your loved one for the first day (and night) or two, until they get their bearings. Buckner does not employ enough CNAs to truely care for their residents; this is because they value the bottom line ($$) over caring for vulnerable individuals. They say they don't use restraints to control the residents, but they DO use chemical restraints; that IS use of restraints. It's just too bad if use of mind-altering drugs are contraindicated in a resident (e.g. someone with dementia), they will use them anyway. If your loved one just needs time, care and understanding, be assured that they will be hurried, disrespected and drugged. Woe to those who need assistance using the toilet; they will wait and wait. Now that the food is prepared in another building, the quality is noticeably worse, colder and fewer options. Some of the CNAs are real gems, but many are not.

Southpark Meadows Nursing and Rehabilitation Cente Austin, Texas 78748

So this facility has a sign about injury free workplace followed by "continuous safe free days" followed by _____. In other words, a day does not go by when someone does not get hurt. I regret having my elderly parent housed there. In fact, while being unattended, she had a fall. She's only been there less than 1 week. I am going to send her to a different locale. I don't buy the 2 5-star ratings it has. Surely one of the staff or the director may have added them without comments. If I give a 5-star rating, I would definitely have something to say.

Focused Care at Stonebriar Austin, Texas 78704

We had to put our mother in SouthCongress Care for Rehab.(Stonebriar) The Rehab staff was wonderful and now she is walking! The whole staff was always gracious and helped us with all of our needs. The new facility is beautiful and so are the wonderful people who helped my mom. One of the things I researched was how long staff had been there. They have the lowest turn around compared to the newer SNFs in town amd that was important to me as I am a nurse.

Riverside Nursing & Rehab Center Austin, Texas 78741

My mother was at Riverside for rehabilitation after she broke her hip. The staff was excellent. These nurses were so kind and gentle to my mom. I really felt like they treated my mom like she was their own mother. All the people there are great but there were two nurses that were amazing to my family, Maria and Judy, I think they were the best nurses I ever dealt with. In my opinion riverside is the best rehabilitation center around!! If my mother ever needs rehabilitation again I would send her there without a doubt.

Heritage Park Rehabilitation and Skilled Nursing C Austin, Texas 78722

My only complaint about this facility is that it is such an old building. Aside from the age of the structure and some of the equipment I would give Heritage Park 5 stars. Good nurses, good therapy, and good administration make it a place that I am comfortable to have my mom at.

Windsor Nursing and Rehabilitation Center of Duval Austin, Texas 78727

My father was at Windsor Rehab to receive therapy for a hip fracture. This was one of the few places that offered private rooms. The rooms were nice and the rehab team was excellent. He is now healed up and back at home.

Pflugerville Care Center Pflugerville, Texas 78660

For the most part, Pflugerville Care Center is a very good nursing facility. Staff in general are very helpful and caring. The nurse practitioner Sandy, however, is condescending, and very unhelpful. Her time, is apparently much more valuable than anyone dlse's.

Pflugerville Care Center Pflugerville, Texas 78660

It is not perfect, but overall I find the people working at PFCC very caring. The facility is cleaner than most I have been in and many of the residents have been there for a long time. There most certainly could use more skilled nursing, as opposed to nurses aides, but the aides do a very good job with their limited knowledge. The resident nurse practicioner is excellent as well as the MD. The food is tolerable. The laundry service is not up to par. Clothes are always lost, so do not spend alot on clothing. Social services could use some improvement and there have been alot of changes in the director of nursing. Overall, though a good Medicare/Medicaid home.

Southpark Meadows Nursing and Rehabilitation Cente Austin, Texas 78748

My experience was terrible. Inadequate staffing, high turnover, untrained attendants, meals never on time or worth eating, rooms not cleaned, beds not changed and neglect of residents. They care much more about themselves than individual patients. They leave residents in their rooms unattended for long periods of time because they don't have enough staff to take care of them. Attendants are young and untrained, and don't care about patients unless someone is looking. Residents are on their own most of the time. Weekends are the worst. The facility itself is nice. Halls are decorated in good taste. Activities are appropriate. Location is good.

Focused Care at Stonebriar Austin, Texas 78704

If you care about your family please do nt place them in South Congress Rehabilition. The threats of holding your SSI//DI so you have no money or home are of common use at this location. The Medical and Dr care do not exist. The only form of care is high use of medication. This is a chamber of Horrow .

Longhorn Village Austin, Texas 78732

My wife received health care at the Casa Mesquite skilled nursing facility at Longhorn Village. The loving, professional care at Longhorn Village was superb. The staff continually strives to provide the best care possible for its patients. My wife spent the end of her life with Lewy Body Dementia at Casa Mesquite. Her final weeks were complemented with hospice care in cooperation with the Casa Mesquite nursing staff. I believe that Longhorn Village has set a higher standard for other skilled nursing facilities.

Park Bend Skilled Nursing Health Center Austin, Texas 78758

If you have someone that is in need of more help and care, then don't put the person in this nursing home. They do not communicate at all between departments. They promise that they can do things and then they don't or they are nonexistent. Only if you are healthy would I recommend for someone to go into this facility.

Southpark Meadows Nursing and Rehabilitation Cente Austin, Texas 78748

TEN FINGERS DOWN, I WOULD NOT LET OR PUT MY LOVE ONES THERE…..

Gracy Woods Nursing Center Austin, Texas 78758

ME AS A RESIDENT HERE SAY THAT THEY DO A GREAT JOB IM HAPPY THAT IM HERE I JUST WANNA SAY THANK YOU TO ALL THE HARD WORKERS CNAS DO A GREAT JOB

The Arbour at Westminster Manor Austin, Texas 78731

Understaffed and unsafe.

Riverside Nursing & Rehab Center Austin, Texas 78741

My dad is at this rehab and there has been many chances with the staff members. This rehab center used to be very cleaned but recently it has a bad smell when you walk in.

Riverside Nursing & Rehab Center Austin, Texas 78741

Had a verry bad experience .as im writing this my grandma is in hospital .with 5stiches on her head ,a bruse arm and a purple eye ..not exacly know at this time what really happen but …she was neglect it and as you can see not taking care off.shame of those people so called nurses …

Riverside Nursing & Rehab Center Austin, Texas 78741

Most Nurses/staff are only there for a paycheck…unless the facility is short handed. If short handed is the case then something needs to be done! Bedsores on someones back and being ruled as shingles, and then given medication for something that its not is very unprofessinol. Bedsores!? No excuses for that! Pitcher had mildew in it from not being washed out, room curtians are always closed unless a friend or family member go to open them up during the day. Patients are left alone for too long.

Senior Care of Onion Creek Austin, Texas 78748

Physical Therapy department was exceptional. Far exceeded our expections. Very nice atmosphere. Professional caring staff. Food/dietary needs improvement. Would recommend facility.