1 Star User Review
Never again will I make the mistake of putting a Loved One here. My Mother fell and broke her hip so I had to get her in a skilled nursing facility. After looking at several I placed her here. From day 1, I had to call at lease once a day and up to 5 times another day. No one would answer her call button. Some days it was 1045 before they would even get her out of bed. With the type injury she had her feet had to be strapped down so she couldn't cross her legs. 14 or 15 hours laying flat on your back is a long time for anyone. Circle of Excellence meeting never took place. I notice that her feet and legs are swollen 3 times there normal size. I had to point this out no one there noticed. After 3 days of this. They finally run a test that showed she had blood clot in her groin. They put her on a blood thinner and stop her therapy on her legs. So they could discharge her the next day. I was given the wrong deadline to file an appeal. Because she was not at all ready to go home. Only to have them stop her therapy all togather. The nurses are nice enough but they are very under staffed. The assistance are more worried about their break than they are the welfare of the patients. Someone might answer the phone when you call but more than likely not. Therefore you have to call repeatedly and when they do answer they tell you they will take care of it immediately, but they don't. Getting medication called for in when discharged is another long story. I will be reporting them to Medicare as well. No one deserves to be treated this way.