1 Star User Review
This facility has been open for a year now and does not appear to be doing as
well as when it opened. Had we known of the poor staffing ratio we never would have used this place. The care there prompted a move to another facility.
Staffing was poor then with call lights being on for often 20 minutes and causing those bed bound to soil themselves. I have personal knowledge of this fact. I recently visited a friend who was there and left due to poor staffing . She also was forced to wet the bed because no one answered her light. Evening and night nurses never answered a call, only aides and there were never enough of them. The ratio was often 44 to 45 patients, 1 licensed staff and 2 aides. Licensed staff said they were fearful of their licenses being on the line. Those in power told us they were in compliance with state rules but the patients suffered. Administration's attitude was , "if you don't like it, move".
Getting towels was almost impossible and other linens were treated like gold. Draw sheets were non-existent. The problems were unending and not attended to by administration or the head nurse, whom we never saw. Think twice before using this facility or plan to be there 24/7.