1 Star User Review
This place has many of the usual problems. Food is hit or miss. I don't see how they keep
stuff refrigerated long enough that should be. My grandmother developed bedsores. At
the time they accepted Medicare for skilled nursing but looks like they had so many problems in 2014 Medicare would not certify them. The biggest issue we had with this place is their billing sytem.
Sometimes Medicare doesn't cover things, so they try to make people sign papers saying they will
assume responsibility for anything unpaid. My grandmother had dementia and did not have a way
of knowing what she was signing, but did. My grandmother came home to her home where she lived with her daughter and grandaughter (me). This is our family homestead. We were three disabled
people who have had that property homesteaded since day one. It was my grandmother's intention that house go to my mother and I upon her death as we have no husbands or any way of providing for ourselves. Usually when there is a billing issue a place sends you a statement. It will probably mention charges, and what they were for. Instead, Senior Care Consultants/Senior Care Centers wastes no time and hastily sends a process server to your door. A very rude one who tried to force entry into my home! That's not necesarry, you can mail those. SCC enjoys a cozy relationship with the Rockwall court system. Else I don't know how the paper to go to court was filed a day earlier and dated a day ahead. Not only did they try and go after my grandmother for the money, but also my mother. My mother had no dealings with these people! It was not her debt. She was not in charge of grandmother's finances. There was no reason to sue her. If you look up their court cases in Rockwall county you will notice they have had great success getting judgements against patients and their children. They did especially well with one judge, and when the other heard cases, their luck wasn't as good. They were awarded and abstract of judgement against my grandmother which has attached to the title of our homestead. Under the Texas constitution it is illegal to put a lien on a homestead! The title is clouded. I am stuck with a home falling apart no one will repair because of this bs lien. I can't get it repaired, I can't sell it, and most tragically I can't live in it. The only thing I ever had. When a person dies, so do their debts. You have illegallly, unfairly saddled two people who have nothing with a dead person's debt that we can't pay. We can't even pay you jerks cause we'd have to sell it and no one will take it with your clever abstract. When I asked who I would have to pay, I got the runaround that it may not even be the same company, so I could pay it, but might be paying the wrong party and the lien would still be there. I have documented how you have clouded my title and kept a record of all the sales I lost because of your illegal lien. Which means you owe me far more than the paltry sum my grandmother owed. A payment plan could have been arranged you know. I hope you're proud of yourselves for displacing two disabled women. Ruining our title and our lives. Beware these people will go after you for debts that are not yours. To make this process smoother they now have an attorney onsite to greet all patients with paperwork. DO NOT SIGN A THING even if they tell you it's just permission for treatment. If you are not the patient, DO NOT SIGN. I hope you all lose what you love most. Whether it's your wallet, or your home.