Review of Broadmoor Medical Lodge

1 Star User Review

AlERT-ALARM-ALERT

DO NOT ADMIT YOUR FAMILY MEMBERS OR LOVED ONES TO:

BROADMOORE MEDICAL LODGE

ROCKWALL, TX

My 85 yr.old husband was admitted there after hip surgery for therapy on march 27,2017. Beautiful buildings and equipment BUT NO HELP for the patients. At 11:00 pm on march 30,2017 I was ready to call 911 and police to get my husband out of that horrible,dirty,unsafe place. Even the few working there were very stressed and tired. There is no communication between shift changes and administrative staff with too much ATTITUDE!! The morning of march 31,2017 I arrived at 8:30 am to find everyone in a meeting. After 3 hrs the director of nursing Julie Hilton finally arrived in my husbands room, the adistrator and social worker were outside my husbands room listening, SHAME on them. Had I known, I would have further addressed the issue of the filthy room-having found him several times lying in urine and feces for several hours. I got him out of that place and rushed him to Presbyterian hospital in Dallas-the medical board of Texas should do a review of this business-their employees were telling me to get my husband out of their care-my mistake was choosing broadmoor for my husbands rehab. His progress of Broadmoor. Do not send anyone there-Respectfully

Jacqueline Gleghorn