Review of The Colonnades at Reflection Bay

2 Star User Review

As you can see from the different reviews, some caretakers rave about the Colonnades, while others would never return…the way I see the situation is if your loved one can do for themselves partially than it is OK. If they depend on help, and you cannot check on them daily, then there is a major letdown on the quality of the nursing service and care.

My father who became partially paralized after a stroke has been in the center for almost a year now. Yes it is deceivingly attractive, with its new building and cozy living room area, yet I have had to with the help of other caretakers fight for proper care in a center that is almost 5 years old. We keep hoping that the lack of communications will be resolved as we have been through numerous staff and disgruntled residents that have left due to the inadequate service…it has the potential, yet not sure if they will ever be get it, had to fight to fire an abusive aide…searching for other options, have had enough.