User Reviews » The Courtyards at Pasadena

While working at a local Pasadena hospital, we have received several patients from courtyards in HORRIBLE condition. One in particular has bed sores so horrible that you can see the bone and tendon. This facility needs to get audited and shut… Full Review

This facility is a sad place to have your family member. You see staff changing all the time. You can walk through hallway and smell that people have had accidents, and no workers around. People in wheelchairs running into walls and then being… Full Review

My husband was in this facility for 3 weeks, ended up with a bed sore due to the staff leaving him in urine soaked or feces diapers. He developed sepsis and spent 30 days in the ICU. He nearly died due to their poor quality of care. I would… Full Review

Hard working employees and management. Administrator and assistant that cares about patient care. Good team work, continuous activities and very culture oriented. BEAUTIFUL BUILDING… Full Review

We have had our mother at the Courtyards for two years. As for overall rating they are about average, around a two and a half stars rating. We are there every day so we have a really good understanding as to the good and bad. They have a tremendous… Full Review

When this nursing home opened, my mother was one of the first three patients they had to have in order to receive Medicare Approval. She was an Alzheimers patient. Her care at first was very good, (only two others there) but it deteriorated… Full Review

The staff at the Courtyard of Pasadena is very poor with communicating to the family on issues such as discharge. They will let you know things at the last minute to prepare, your benefits are running out, and that they are going to take care… Full Review

Knowledgeable staff; caring staff. It feels good - smells good. Uncompromising ethics - which may explain some of the negative comments? which I find hard to accept. Choosing the right place is very stressful. You can't pick a rehab facility… Full Review

My husband and I were patients at The Courtyards Of Pasadena in Feb. and March 0f 2012. I cannot express how grateful I was for the kindness and consideration shown to me and my family by the staff when my husband passed. The entire facility… Full Review

Good hearted people. Have my mom there, everyone is friendly and greet you at the door. Full Review

The management is difficult if not impossible to contact. They accept medidare, but give the distinct impression that they do not want to mess with assisting filing the necessary paperwork… Full Review

The courtyards is the worst place!! They're so ignorant, and could care less!! They always had my loved one so drugged up that couldn't even walk its such a disgrace. This place is a joke, if you're considering to have a loved one stay here… Full Review

EVERYONE IS A LIAR THERE. THE ADMINISTRATOR IS RUDE AND AND DISRESPECTFUL. THE DON's have no empathy when your loved ones are sitting in there poop all day......I TOOK MY LOVE ONE OUT AFTER 3 days of the SAME OLD THING. EVERYTIME I CAME SHE… Full Review

There are many problems with this facility, The Courtyards of Pasadena. The staff is mostly ignorant of any type of nursing knowledge or scope of practice, so do not feel assured your loved one is in competent hands. The charge nurse seems… Full Review

My mother spent the last 2 years of her life at The Courtyards. I was very pleased with the care she received there. The few issues or concerns that I had during moms time there were addressed quickly. This is why is chose to keep her there… Full Review

nice and clean ,and very friendly people Full Review

I dont know what everyone is talking about. The Courtyards at Pasadena is a great place!!!! Full Review

I would highly suggest finding any possible alternative prior to settling for housing a loved one at The Courtyards at Pasadena. The staff is unresponsive at best and often rude, if they can be located at all. Call lights go unanswered for… Full Review