Review of Paramount Senior Care Centers at Pasadena

1 Star User Review

They ignored my mother, once all day, including forgetting to bring her meals. They treat her (and others I saw) with carelessness and lack of consideration. They will seemingly say anything to get families to write a check and admit a loved one, but they neglected and frightened my dying mother heartlessly. It took less than a week for me to realize she could not stay in that facility. Medicare paid for the entire stay, yet the Paramount Healthcare has refused to issue the full refund they promised, nor provide a written explanation of why not. They double charged. Medicare paid, and we paid also. In our experience, this is not a facility with even decent patient care nor a company with an ounce of integrity and honesty.

Beware and be vary wary of anything they say to you to try to get you to admit a loved one. If you do admit your family member, check them every day and very closely. In our experience, this is exactly the kind of place that gives such facilities a bad name. There are reputable places. Keep looking.