Review of Northgate Plaza Nursing & Rehabilitation Center

1 Star User Review

This place failed to follow express instructions about a certain anti-anxiety med. We told them to call us first and let us deal with calming her down. I lived less than 10 minutes away from the facility and yet we found out that they had been dosing her regularly every night she was there. When she ended up with pneumonia and was in pain instead of finding out why she was in pain we found out they dosed her twice on the day my sister and I demanded she be taken to the hospital. My mother weighed just over 90 lbs and the results of dosing her daily kept her from telling us she was in pain until it was too much for her to bear. The only reason we found out about the double dosing is one of the nurses made the mistake of telling us what they had done that day and had been doing daily. My mother never fully recovered from her ordeal with them and I believe died due to their failure to follow simple instructions.