| 5 Star | 14 ratings | |
|---|---|---|
| 4 Star | 4 ratings | |
| 3 Star | 1 ratings | |
| 2 Star | 2 ratings | |
| 1 Star | 11 ratings |
Northgate Plaza Nursing & Rehabilitation Center Irving, Texas 75062
I wish I will never put my mom and his place it was a nightmare for her they failed to keep theirs Promise
Ashford Hall Irving, Texas 75061
Do not place anyone you care about in this facility. I would give this place a negative rating if allowed. In a period of four and a half weeks my family member from the day of arrival was near death because of malnutrition at Ashford Hall. There is no care at this facility
Northgate Plaza Nursing & Rehabilitation Center Irving, Texas 75062
This place failed to follow express instructions about a certain anti-anxiety med. We told them to call us first and let us deal with calming her down. I lived less than 10 minutes away from the facility and yet we found out that they had been dosing her regularly every night she was there. When she ended up with pneumonia and was in pain instead of finding out why she was in pain we found out they dosed her twice on the day my sister and I demanded she be taken to the hospital. My mother weighed just over 90 lbs and the results of dosing her daily kept her from telling us she was in pain until it was too much for her to bear. The only reason we found out about the double dosing is one of the nurses made the mistake of telling us what they had done that day and had been doing daily. My mother never fully recovered from her ordeal with them and I believe died due to their failure to follow simple instructions.
Northgate Plaza Nursing & Rehabilitation Center Irving, Texas 75062
My wife and I were very pleased with the care at Northgate Plaza. The new staff is on the ball and works hard. I enjoy coming in to bring gifts and play Bingo with the patients that are there now to show my appreciation. Northgate is a well ran facility. The building is clean and i like the new dining room . - Vernon Long
Northgate Plaza Nursing & Rehabilitation Center Irving, Texas 75062
While the employees seem nice, there is a lack of follow-through on everything from medication to diet to physical therapy.
Northgate Plaza Nursing & Rehabilitation Center Irving, Texas 75062
Do not put your loved ones here!!
Ashford Hall Irving, Texas 75061
This place has done a 180! They have a great, compassionate administrator now who listens and cares for the staff and residents. You only have to walk through the door to feel the difference. Wow!
Ashford Hall Irving, Texas 75061
This place is horrible. I would give it a negative rating if I could. An administrator who has no nursing background and a LVN sitting as the DON cant possibly run an organized skilled nursing facility!!!
Ashford Hall Irving, Texas 75061
Would not recommand to anyone
Avante Rehabilitation Center Irving, Texas 75061
My father was there for a short rehab stay late last year. Our experience was very pleasant. The owner/administrator was very courteous and went above and beyond to make us feel at ease. The therapy staff was wonderful and my dad had a lot of respect for his nurse, Stella. Several members of our church community are/ have been at this facility and have only good things to say.
Northgate Plaza Nursing & Rehabilitation Center Irving, Texas 75062
OUR MANY THANKS FOR A GREAT JOB TO NORTHGATE. LASHONDA, WAS WONDERFUL TO MY FAMILY, VERY HELPFUL & WORKED TO GET MY FATHER INTO NORTHGATE. THANK YOU FOR YOUR KINDNESS AND HARD WORK! THE DIRECTOR OF NURSES, THANK YOU FOR YOUR INSIGHT IN TRANSFERING MY FATHER WHEN YOU SAW THE NEED WITHOUT HESITATION ACTING ON YOUR INSIGHT MADE A DIFFERENCE. TO OUR NURSE THANK YOU FOR YOUR HARD WORK & BRINGING THE TEST RESULTS TO BE REVIEWED. ALL THE THERAPY STAFF FOR WORKING TO GET MY FATHER STARTED IN REHAB, THANK YOU. THE DIETETION, THANKS FOR WORKING TO FIND SOMETHING MY FATHER COULD EAT. ANYONE WITH DOUBTS ABOUT NORTHGATE, DON'T JUDGE BY THE PAST, NEW OWNERS, DEDICATED WORKERS, KIND FRIENDLY STAFF ALL SAY "GOOD PLACE TO START OVER"…..AGAIN THANK YOU ALL, YOU ARE APPRECIATED! TO THE DOCTOR, STAFF THAT WORKED TO GET HIS MEDICATION RIGHT THE FIRST NIGHT WE ARE SO GRATEFUL & KNOW HOW UNUSUAL THIS IS! EXCELLENT WORK! SINCERELY, THE IVY FAMILY, THE SPRUCE FAMILY THANK YOU FOR EVERY MOMENT YOU SPENT HELPING US!
Avante Rehabilitation Center Irving, Texas 75061
My Mom had a rod put in her leg and her insurance covered her for a rehab/nursing facility. This terrified me, because my dad had been to one earlier for a broken hip and it was horrible. My husband and I read reviews and called Avante' to find out if it would be a good place for Mom. Mr. Prince, the owner, called me back and answered all of my questions. They worked with Mom to make sure her insurance would cover it. The facility, though under construction, was clean, bright, inviting, and NOT AT ALL like a nursing home. The smell was fresh and clean. They gave Mom a private room even though her insurance would not pay extra for that, because they knew she would need room for all her visitors. The chef came by, met her, and made sure he met all her dietary needs and wants. And of course, the food was excellent. On the first day, Mr. Prince stayed after work and met with us to answer any other questions. His office staff was accomodating, helpful, and extremely kind. My Mom was treated like a Queen. I am overjoyed with the physical therapists, owner, nurses, techs, maintenance, and the office staff. I whole-heartedly recommend Avante' to you. Thank you, C Marks
Avante Rehabilitation Center Irving, Texas 75061
Ihave had my mother in this facility off and on for 2 years. She is elderly and has had quite a few health issues. I CANNOT say enough wonderful things about the facility AND staff. They are the KINDEST and most CARING people I have ever been associated with. They treat your loved ones as if they are their own family. I believe the negative comments on this sight are from a very unhappy former employee. I highly recommend this facility and would not even consider any other one. I have seen time after time acts of genuine kindness from all of the employees to the residents from the top of the chain of command to the bottom. You could not find a better facility for your loved ones.
Avante Rehabilitation Center Irving, Texas 75061
Racist and very hostile environment. Administrator very verbally abusive. Sleeps during morning meetings and has the department heads afraid to say anything. Passes gas continually
.Rarely ever speaks to employees or residents other than the click he has formed with Don and her click.
Avante Rehabilitation Center Irving, Texas 75061
horrible place to work they dont care about the patients all they care about is the $$$$$$$
Avante Rehabilitation Center Irving, Texas 75061
HORRIBLE CARE. At Avante @ Boca Raton, they employ mostly folks from the islands… as in Haiti, Dominican Republic, -- very few native born USA citizens. The people they do hire have no urgency to provide quality. The administration cuts costs, patients suffer, and the finance department bills $200+ per day for an ex LaQuinta hotel converted to a "skilled" (ahem) nursing facility.