Review of Silverado Hermann Park

1 Star User Review

Terrible!!!! Run from this place as fast as you can as they are unprofessional and uncaring! Your loved one will be far better not going to this facility! The Nurses and CNA's do not consistently feed the patients or change them. They never answer the call button (red flag). The entire staff is unprofessional and they fight constantly in plain view of patients and their families. To fill their facility they admit homeless patients. The Administration is always in meetings and they never fully address your concerns/grievances. Filed several grievance reports and am still feeling the effects of their unprofessional behavior post discharge. Not only that, but fighting with Pharmacy that is billing my ill mother thousands of dollars for meds that should have been covered by Medicare but wasn't because of intake errors by Accel. Did I mention that I held the elevator for a mortician who was taking away a dead patient? If you want your loved one better, find somewhere else to send them.



Replies to This Review

I agree with this review. my husband was there for two months and all he did was stay in his room. they are very unprofessional and all they did was watch tv and ate the snacks of the patients.