1 Star User Review
Husband was brought there yesterday with a broken hip from Memorial Hermann Hospital where I was erroneously informed this outfit was connected with Mem.Hermann. It is not. It's an old building that should have been razed a long time ago, clean, but decrepit, cheap furnishings. He did not receive his evening meds. it took transfer to 3 rooms to finally find one where everything worked. This am he got part of his meds, a slop of oatmeal he said was uneatable, they forgot coffee and he gave up on it. His comment - this place is terrible. Shame on his insurance, Texanplus HMO for dumping their members into such a place. I tried frantically to call him, had the old room no., called the front desk, listened to a lot of "your call is important to us", no-one at the nurses desk til the 3rd try. Husband could not reach the phone in his "new" room, says it takes a long time for anyone to show up. I'll if and what type of PT he'll receive today, check on his meds and bring him some edible food. What a dump!
MAR