Review of Grace Care Center at Veterans Memorial

1 Star User Review

I will not send my worst enemy here!! Please Please Please do not send your loved one to this facility UNLESS someone will be staying with them the ENTIRE time!! I repeat……Do Not Send Your Family Member To This Facility UNLESS Someone Will Be Staying With Them The ENTIRE time. Even if they are only there for rehabilitation.

My family member said that they never answered the call light, the primary nurse rarely came in, not only did they not adhere to the food diet.. it was cold when served, the staff members were rude(all except for two people), they act if they were "angry" when they had to assist with anything related to hygiene and bathing.

I thought that my family member was over exaggerating until I visited early one morning and stayed until 8pm. I was able to confirm everything that was told to me.

Insurance/Medicare should not pay these people until staff re-training is completed and additional guidelines are set in place. They have POOR Continuity of care!!