1 Star User Review
While visiting our relative a staff member came to assist him to his wheel chair, the way she lifted him caused her to lose control & if we had not been there he would have fallen. He was just recovering from a previous fall requiring stiches in the head & arm brace. he has suffered multiple falls in the past. How are these employees trained or tested to make sure of proper handling of residents to avoid injury. who is responsible for staffing????