| 5 Star | 2 reviews | |
|---|---|---|
| 4 Star | 1 reviews | |
| 3 Star | 0 reviews | |
| 2 Star | 1 reviews | |
| 1 Star | 14 reviews |
| 5 Star | 3 ratings | |
|---|---|---|
| 4 Star | 3 ratings | |
| 3 Star | 2 ratings | |
| 2 Star | 3 ratings | |
| 1 Star | 24 ratings |
Advanced Health & Rehab Center of Garland Garland, Texas 75041
Love this team! How exciting they are opening a new facility!
This facility is always doing fun things on different Holidays and occasions! They are always looking for a reason to celebrate both residents and employees!
Advanced Health & Rehab Center of Garland Garland, Texas 75041
Horrible service, People, attitude of their entire staff. DON'T GO THERE!!!!!
Advanced Health & Rehab Center of Garland Garland, Texas 75041
Old Building. New administrator appears to have made a substantial improvement.
Advanced Health & Rehab Center of Garland Garland, Texas 75041
This place is HORRIBLE. They neglected my grandmother and caused her death. They failed to turn her on a regular basis and prevent bed sores / pressure sores. One of her sores / abscess (MRSA) was so deep when they did an incision and drainage of it the hole between her shoulder blades went all the way to her bone and was 3 fingers wide and knuckle deep. I am in health care and I have never seen anything like it. We visited her on a regular basis. We were not one of those family's that was never around to visit. We were there once a week if not more. A long time family friend was also in this facility. She died 3 days after my grandmother did. She also died of sepsis secondary to pressure / bed sores. Most of the nursing staff here doesn't speak / understand English well. We'd ask about her meds when we visited and sometimes they couldn't provide a medication list showing her meds were given. I have witnessed people roaming the halls in wheelchairs asking to be cleaned up and the nursing ignoring them or yelling at them to "be quiet". Also, they transported my grandmother to a hospital at 4 pm according to EMS records and didn't notify us until almost 9 pm. At that time they stated she "had just left to go to Baylor". This was totally untrue! She'd been in the hospital (admitted in a room) for HOURS! My grandfather was also a patient here. We gave them specific instructions to NOT take him to Mesquite Community hospital if he got ill. We told them we wanted him at Baylor Garland no matter what. He died at Mesquite Community…. where we asked them NOT to send him! The day he was transported to the hospital I had to call 5 times to find out where they had taken him. Every time I called they would tell me he was at a different hospital. We'd drive to the hospital they would say and the hospital wouldn't have him on record. This happened at 3 different hospitals. FINALLY, I found him on my own! They had NO IDEA where they had sent my grandfather. This place is a crap hole! Please, if you love your family member do not place them in this facility.
Advanced Health & Rehab Center of Garland Garland, Texas 75041
The care is inadequate in regard to cleaning. Many patients do not get help with water intake , so dehydration is also a problem. Many staff members seem to be inadequately trained to do their job with professionalism and due care.
Advanced Health & Rehab Center of Garland Garland, Texas 75041
I would not recommend taking any resident into this nursing home, I have worked there for years and while i was there i saw neglect, abuse and residents pass away because the nurses and cna's did not provide proper care. I always complained about these major situations with my supervisor and the D.O.N. of the building and nothing was ever change. State goes to the nursing home every other week and STILL i see no change, I really feel bad for all the resident who reside there.
Advanced Health & Rehab Center of Garland Garland, Texas 75041
Overall, this facility is fair at best. My aunt has been there for about 6 years and some things have gotten better, but others are worse. The office staff finds it impossible to get paperwork in order and they keep sending me bills for huge amounts of money. . .even though I have nothing to do with my aunt's expenses. I have found out through Medicaid and Social Security that they have repeatedly botched their applications and other paperwork, which has resulted in them not getting paid. Somehow they blame this on me when it's all their fault. Very frustrating to say the least.
Advanced Health & Rehab Center of Garland Garland, Texas 75041
Doctors over medicate patients and allow them to become addicted to pain killers, if patients dont comply with staff they are deemed insane and shipped to mental hospital .Management interfers in civil and family matters and will bar you from vists by claiming you were rude to staff. This place should be investigated by State Officals, do not place your relative at this home, you will regret you did. All patients are over medicated on pyscatric drugs to make staffs job easier . Please do not allow the abuse they caused and am still causing to happen to your loved one.
Garland Nursing and Rehabilitation Lp Garland, Texas 75042
Your facility has not received very supportive reviews. You need to start with your staff environment. Your quality is very low and you need to take a closer look at management, not a positive environment at all. An overhaul is in order to make this a high quality, profitable facility. I hold a Master's in Health Care with LTC emphasis and after reviewing your facility, there is little to be desired about your management.
Winters Park Nursing and Rehabilitation Center Garland, Texas 75044
While I can't give the whole nursing home 5 stars the therapy staff is awesome. Weekends are boring and I can't wait till therapy gets back on Monday to work with me! The group is so energetic, do a great job and they care! Thanks Rehab team!!!!!
Garland Nursing and Rehabilitation Lp Garland, Texas 75042
Falls Run Nursing & Rehab Center Stafford, Virginia
My mother has been there since July 2011. The only reason she was there is to receive rehab to get her legs stronger. She was doing great and was about 2 weeks from coming home and the CNAs (slipped her on the floor and Broke her right Femur bone) that is the story they are sticking to. I am feel guilty everyday I had her there. I went everyday to see her and I will never take her there again. The aid to patient ratio is terrible. You can wait a good long time to see anyone that will help you. The place is beautiful, clean, spacious, everything you can see is picture perfect. It is what you dont see that is scarry. I have to give them one star just to enter this but they clearly do not deserve it. The best thing about this facility is the Rehab department., They did a great job with my mom the first time,. I hope I never see this place again..I will never let any of my friends go there or their families
Garland Nursing and Rehabilitation Lp Garland, Texas 75042
THIS FACILITY SUCKS!!!!! THE STAFF WILL TELL YOU THAT YOUR LOVED ONE IS BEING TAKEN CARE OF ---BUT --- I ENCOURAGE ANYONE WITH A LOVED ONE IN THIS FACILITY TO DROP BY UNEXPECTEDLY ON OCCASION!!!!! I MUST SELECT ONE STAR TO SUBMIT THIS REVIEW. THEY DON'T EVEN DESERVE IT.
Winters Park Nursing and Rehabilitation Center Garland, Texas 75044
Not a good place to take anyone to. I would not take my dog to it. Took my mother n law home from there. They stole 90% of her pills. When talking to them they said they only received only 6 of her pain pills. But no one signed to say thats what they turned in. They really received 100 of them. They called her every day until she signed papers papers. Then after 2 days they say her insurance will not pay for her stay. Now we are out $435 dollars and the pills they want to keep.
Winters Park Nursing and Rehabilitation Center Garland, Texas 75044
This place is terrible. My mother went there after major surgery to her leg. After surgery there was a chance that she could have a clot. Well she did get a clot in her leg and her feet turned ice cold and dark blue as the circulation had stopped in that foot. She called to tell the nurse that her feet were cold and instead of checking on her leg they turned off her air and walked out. She was in the hospital within 24 hours and had hervleg amputated. The amputation was not their fault but she suffered in great pain until I got there and asked them to call an ambulance. Several days later, I went to get her things. They lost her wheelchair and several items of clothing. I called the administrator and have yet to hear back from her.
Also, they have a 1 star with Medicare. The new place we have her at has a 5 star with Medicare. You can always check the rating of a nursing home on the Medicare website. STAY away from Winters Park!!!!
Garland Nursing and Rehabilitation Lp Garland, Texas 75042
They steadfastly refuse to pay their bills!!
Advanced Health & Rehab Center of Garland Garland, Texas 75041
I worked for this facility. THEY ARE HORRIBLE!
Pleasant Valley Healthcare and Rehabilitation Center Garland, Texas 75040
Staff repeatedly has to be reminded to take care of the simpliest things. Most staff members act like they don't even want to be there and you are putting them out. Family member has had to go to the hospital several times that in my opinion was directly due to a lack of good basic care.
Winters Park Nursing and Rehabilitation Center Garland, Texas 75044
Very poor care. The staff is not at all helpful. You have to ask for things when needed and it takes forever to get anything. They let my sister sit in soiled diapers for many, many hours and then lie about it. I even started marking the diapers to catch them in the lies because they would argue with me about her being changed. This facility is not up to par and the staff could care less about anything. They are there to have a good time in the break room and not care for the patients. A facility that has patients to take care of should monitor how many people than go to lunch/dinner at one time so that there is help at all times for the care of patients. When I had to interrupt their good time, they got really mad at me and I just stood there until they got up to do their job. Useless people. The administrator needs to care about the people that they hire. Just not a good place to take anyone too!