5 Star User Review
I have been visiting family at Northpoint for 5 years. Things I like, the staff is very responsive. And consistent. The kitchen is is agreeable to special meals. The food is about B+ quality restaurant akin to a Luby's cafeteria. Which is amazing considering state budget allocations for Medicaid patients. Definitely NOT standard institutional food. And the go all out for holidays to make sure residents are not missing anything they might get were they able to be at home. The nursing assistants, who provide the bulk of care, are conscientious towards the individual requirements of my family.
What could they do better? This is the 21st century and people have electronic gadgets. It would be nice if the rooms were updated with more electrical outlets and Internet access.