4 Star User Review
My brother, Tom Staples, was in this facility from late April until his death on July 1st. The staff in the Pulmonary Unit was friendly, caring and professional. They addressed our questions and responded quickly to any need… even to the point of remembering to charge his cell phone each evening. Their coordination with the hospice staff that was called in on June 21st was also appreciated.
The administration of the facility is sorely understaffed. There was no full-time receptionist so phone calls rang many times until someone finally decided to answer. The business office, among other things business related, is charged with answering questions about Medicare and Medicaid. Ms. Mxxx Lxxxx is the only employee in the business office. She was of great assistance in submitting the Medicaid application and following up with me and the Medicaid folks. She was great to work with.