| 5 Star | 11 ratings | |
|---|---|---|
| 4 Star | 6 ratings | |
| 3 Star | 3 ratings | |
| 2 Star | 1 ratings | |
| 1 Star | 20 ratings |
Regent Care Center of El Paso El Paso, Texas 79935
I could not be more appreciative of all the courtesies and care given by all the nurses, administration, business office and rest of the workers at this facility towards my 82-year-old father and the rest of my family. Everyone was professional and respectful, but more importantly kind and sympathetic. My heartfelt thanks for all your kindness.
Nazareth Living Care Center El Paso, Texas 79903
Mother was in hospital and needed skilled nursing facility. She was diagnosed with dementia (i.e. experiences some short-term memory loss). The intake/admissions person was rude, it seemed an effort to return my call. She asked me questions about her memory and stated their concern was that she was going to put weight on her leg and fall. She said she would get back to me and never did. I heard from the hospital discharge planner. They refused her. Due to the nature of the questions they asked made me wonder what kind of patient do they take care of. People who age show the same symptoms and experience the same fragility that my mother did. I come to find out later another reason possibly refused was she is 6 ft and over 250 lbs. I only experienced the intake process and do feel we were discriminated against, but I also question the care based on their questions of me.
Ambrosio Guillen Texas State Veterans Home El Paso, Texas 79924
My Father stayed there until he died. He was there for three years. The staff was wonderful, helping me find the benefits he was qyualified for and they were his friends. They transported him to dialysis three times a week and had other outside activities planned the whole week through,like going to the movies, or casino. And they had a shooting range. The nurses helped me deal with his impending death and I felt like I was being treated like family there. This was a great place for my Dad, they took care of him when he needed it. I tried but I'm not a professional and made lots of mistakes. At the veterans home, they were professional and kind at the same time.
Trisun Care Center- Northeast El Paso El Paso, Texas 79934
This place is definetly run by a bunch of morons. Nobody there gives a damn about the patients. Everytime i call to see how my dad is either i get transfer to another room or just get hung up. When asked for help they take about 45 min to 1 hr. Patients are left in the hallway for hours. As i was walking through the hallway one of the patients actually grabbed me and was begging me for help. When asked about who is in charged of this facility nobody seems to know. Something is not right with this place. I'm sure i can hire a bunch of monkeys and open my own facility at least i know the elderly will be better cared for by monkeys than these lazy asses. CALLING ALL SOCIAL WORKERS TO INVESTIGATE THIS PLACE ASAP.
Regent Care Center of El Paso El Paso, Texas 79935
they treat their residents and nursing staff well
Pebble Creek Nursing Center El Paso, Texas 79936
The facility looks good on the outside but inside the people (employee's) especially management (DON) are horrible to deal with. The DON is rude
not only to family members but also to their staff. I have seen and heard
terrible treatment of their staff. The Administrator is "never" available to
talk to and "never" returns calls. As a family member I would never bring
my loved ones there again!
Ambrosio Guillen Texas State Veterans Home El Paso, Texas 79924
The care the stfaff provided for my mother was exceptional. The staff was friendly and informative. The facility was always clean. My mother allways appeared comfortable and well care for.
Pebble Creek Nursing Center El Paso, Texas 79936
I'd put my mother there any day, that is if I hated my mother
Ambrosio Guillen Texas State Veterans Home El Paso, Texas 79924
My father is a resident at Ambrosio Guillen. I have been disappointed the quality of their staff. There is a lack of accountability and unprofessionalism of the staff. I was at the receptionist desk at one time while she was on the phone trying to find a fellow co-worker. When she did not find her, she cursed in Spanish not knowing that I understood what she had said. In other instances, the care of the residents laundry items is poor. My father's personal clothing is lost many a times and I have seen him wearing other resident's clothing. I have yet to understand why the employee who transports residents to doctor appointments is in charge of their appointement scheduling. He is a transporter shuttle driver!! He is also the hardest person to get a hold of in that facility and rarely returns a phone call.
Grace Pointe Wellness Center El Paso, Texas 79902
WOW!!!! This place is the worst place. It smells like urine, the rooms are dirty and on top of that my mother was only there for 20 days for rehabilitation for an operation of bone cancer and the nurses forgot several times to give her her pain medication. But they sure didn't forget about there smoke breaks!! Then the first night there her sweater was stolen and another patient had it on. The interview with the representative to what my family and I saw was sooooo the oposite. and I'm very disappointed. I wouldn't wish this place for anyone else's parents.
Pebble Creek Nursing Center El Paso, Texas 79936
Beware they do not take good care of their patients
Franklin Heights Nursing & Rehabilitation El Paso, Texas 79912
This was the worst experience my mother ever had she's still having nightmares about it. She was in there because she needed rehab services after a surgery, her medicines were never given to her on time and she was having a lot of pain. Some of the staff was nice and caring but the experience she lived there with certain staff members was awful!