User Submitted Reviews

Remarkable Healthcare of Prestonwood Carrollton, Texas 75010

My grandfather stayed here for a month after a hospital stay for bronchitas and UTI. I was there everyday checking on him and making requests. Everyone was very nice and followed thru. The CNA Rebecca was wonderful. The Rehab department was amazing. Sometimes the phone would get unplugged and I would have to go up to plug it back in. They have made new recent hires in the CEO and a social director. They seem to know some faults and are working on them, they would communicate with me any concerns and suggestions. My grandfather is the strongest and best he has been in a year. He would rather be home but if need rehab again we have a place to go.

Remarkable Healthcare of Prestonwood Carrollton, Texas 75010

If I could give a zero I could. Literally drove my grandmother crazy (delirium--caused by things such as dehydration, UTI, facility transfers, etc) to point she was hallucinating, getting in the hallway and screaming for help. I spent hours a day on phone when I couldn't be there (due to surgery myself) so I trained her to turn light back on after they turned it off. I was timing their response times at 30-45 minutes EVEN WHEN I WAS AT THE FACILITY. If not for fact I would call in main line to get reception or nurses station, or myself hop on crutches up and down hallway looking for someone-- she'd likely still be laying there waiting to be taken to bathroom. AND THE DAY SHE ARRIVED SHE HAD TRANSFER ORDERS TO CHECK HER FOR UTI AS SHE JUST FINISHED A ROUND OF IV ANTIBITOTICS. Wtf. Seriously. I got uber and went late at night Bc I couldn't listen to her wait 45 mins over and over just in a 2 hour time frame (her first facility stopped lasix so the fluid buildup made her go more often once laying down) and had her transferred to the hospital where she was diagnosed with delirium AND an UTI--both of which I told them she had but they never tested or treated for either. HIDIOUS place! And they point fingers at each other including the CEO. There's NO EXCUSE for what they did to my grandmother. They may have permanently broken her and all she needed was some extra PT so she could return home. Instead her blood pressure was over 250!!! You read that right 2 5 0 when I arrived and likely was that high for 4-5 days. She would have DIED from a stroke if I left her there just one more hour. My god. Someone please read these reviews and CLEAN HOUSE. And get REAL staff in there to CARE for the patients there.

Remarkable Healthcare of Prestonwood Carrollton, Texas 75010

I received physical injury while staying at the rehab side of the facility. It is plagued by incompetent aids and indifferent nurses. Management is not visible, and must be sought out. I am still suffering from injuries inflicted more than a year ago.

Remarkable Healthcare of Prestonwood Carrollton, Texas 75010

REMARKABLE HEALTHCARE: If I could give it a Black Hole on the star rating chart I would. ***Warning - THIS IS A VIRTUALLY UNRATED FACILITY*** and I suspect that is deliberate on the part of the 'for-profit' owners. I was lured in by their business development specialist who managed to suck me in because it's "pretty" and "new". Under NO CIRCUMSTANCES should this facility be used by ANYONE until it IS rated by the State / Medicare. I kennel dogs and I wouldn't put a slavering hound with mange, halitosis and Borderline Personality Disorder in Remarkable Healthcare.

Failure of communications at all levels, unwillingness to facilitate communication between patient and relatives. Even the phone system doesn't work. No one answers the phones. Callers can't leave messages, calls aren't returned. No one knows how to reach anyone else on staff. No one knows when the doctors are in, or if they're coming in at all. My husband is so despondent and desperate he is presently refusing care, including oxygen and medication. As soon as I get my husband discharged I'll probably have to get him treatment for Post-Traumatic Stress.

If you have a loved one who needs care, go anywhere BUT Remarkable Healthcare. May they be shut down as of yesterday.

Remarkable Healthcare of Prestonwood Carrollton, Texas 75010

I usually don't write reviews, and I surely don't write negative ones- I think they are subjective and just bad energy. But I feel that everyone who is considering putting their loved one in this facility should know how my uncle has been neglected and overlooked. This is a sincere review that I am writing in hopes to raise awareness of the poor care that he has been given. To start, his pacemaker has not been maintained or tested although he was charged for it. He has a rash that is so significantly blistered that it is painful to lay on his back- that is from his diaper not being changed and being unclean. In addition, the nurses' eyes glaze over when you ask them about anything or show any concern about their negligence. And his gown and area around him is always filthy and unsanitary. My mom is a very kind person and has always been respectful of the staff. She goes to visit him everyday, and he is still neglected. We have had such a hard time finding another place to put him because he is a medicaid patient. Please do your research before checking this place out. It is a very nice facility, and the management seems to be responsive, but for some reason has a hard time employing decent nurses and techs that really care for patients and therefore unsuccessful in executing on his basic medical needs.

Cross Timbers Rehabilitation and Healthcare Center Flower Mound, Texas 75028

Very rude staff. Very Cliquish. Did not feel comfortable there myself for just 5 minutes, much less to put someone there as a patient! I give this place a -0!

Corinth Rehabilitation Suites on the Parkway Denton, Texas 76208

The Corinth staff is incredible! My mother in law has been at this facility for almost a year and has thrived under their care! The facility feels more like a 5 star hotel than a nursing and rehab facility! I could not have asked for a better place for my mother in law!

Rhonda Dawson

Brookhaven Nursing and Rehabilitation Center Carrollton, Texas 75010

Mom went to Brookhaven for rehabilitation. Nurses were great. Food was good for what it is. I'd have Mom go back if she falls again.

Longmeadow Healthcare Center Justin, Texas 76247

Needs more nursing help, Need RN on duty all three shifts, plus one be there at all times. Pure neglience on the part of Longmeadow for the amount of staffing to the amount of residence. If person is able to dress themself and move about their needs are not met.

Cross Timbers Rehabilitation and Healthcare Center Flower Mound, Texas 75028

The care received here is unacceptable and nurses are very rude when you ask questions. I would never take a love one here again.

Prairie Estates Frisco, Texas 75034

My mother, Pat Wiser is at Prairie Estates Frisco Texas. She has dementia and had a stroke, so she seems to be left to not be changed for a long spell. She is soaked every time my sister comes to see her. One day this week, she was had messed and was dried & stuck on her, and itching. Getting all over her finger nails. She sits so long wet, that she is wet and her pad on her chair is soaked and stinks so bad! That is so disrespectful.

I came to see mom in June. She was in her wheelchair and her glasses were on the floor and they had been rolled over them. Had to get another pair, because of them getting bent up. So she had to get another pair, then they carelessly lost a second pair. I believe you need to replace them, after messing up one pair that she couldn't wear them any more, and lost another, without a thought of having 2 pairs you all have done away with.

I find your nursing home to be very uncaring! I hate the thought of the workers that have no respect for those that are unable to care for themselves.

Wendy

Senior Care Health & Rehabilitation Center-Denton Denton, Texas 76208

By far the worst nursing home in the area. Incompetent staff and no stability. I would never keep a loved one in this home. They have been through several administrators within a two yr period and provide low quality care. Their CNA's are the worst in the area. Poor quality care and downright negligable care. Do NOT admit loved one to this facility.

Cross Timbers Rehabilitation and Healthcare Center Flower Mound, Texas 75028

Severely understaffed. Putting residents at higher risk of injury.

Prairie Estates Frisco, Texas 75034

HORRIBLE.

Lake Village Nursing and Rehabilitation Center Lewisville, Texas 75057

They only give residents a bath every 3-4 days. Residents do not get an opportunity to brush their teeth or use mouth swabs. Unexplained scratches on my friends face.

Rambling Oaks Courtyard Extensive Care Community Lewisville, Texas 75077

My recommendation is that this facility hire more staff. The facility is very nice but the staffing is ALWAYS short which puts pressure on the staff that works and hinders the quality of care for the residents. Hopefully the management will catch on. Treat your employees well and you will excel as a top notch high ranked establishment. Thanks for reading this.

Vista Ridge Nursing & Rehabilitation Center Lewisville, Texas 75067

I recently had my mother a vista ridge…. And let me just say the front that they put on makes the place seem amazing and its apperance is pretty nice compared to other places I have visited…. But once my mother was actually there at the facility I had nothing but problem after problem after another and then wait no ANOTHER PROBLEM! The day staff is okay (average) but when it comes to the night/evening shift when I would recieve calls or even go up there and talk to the staff in person I could not at all understand what they were saying nor could they even understand me which was very very frustrating. But even that I was like "well I can understand them after the third or so time asking to repeat what they said" so I looked over it… The place is great if you need a 24hr babysitter but anything else it's a NO my mother was sent there from the hospital for recovery but when I spoke to them about the so called recovery it never happened all that did happen was she was given anxiety meds and slept lliterally all the time even when I came to visit once she was on that medication for about 2 weeks she progessivly got worse and is now BACK in the hospital… NOW she is actually doing incediably better and its a gods blessing that she is NOT there. But dont take my word for it totally send a loved one there I'm sure they'll be fine. LMAO

Brookhaven Nursing and Rehabilitation Center Carrollton, Texas 75010

I was horrified that the hospital chose this facility for my mother's rehabilitation. A few staff members were excellent, but the majority were insensitive, unattentive and cold. No one listened to my mother and her needs were ignored. They constantly brought her food with sugar even though she is diabetic and did not listen to her other dietary needs as a cancer patient. Her experience here made her comment, "If I ever get so sick that I need to come to one of these places, just let me die."

Brookhaven Nursing and Rehabilitation Center Carrollton, Texas 75010

Good care and nice staff. Overall pleased with the care recieved.

Brookhaven Nursing and Rehabilitation Center Carrollton, Texas 75010

Horrific, the place should be criminally investigated.

Vista Ridge Nursing & Rehabilitation Center Lewisville, Texas 75067

I recently had my grandmother @ Vista Ridge Nursing and Rehab for 4 weeks to recouperate from hip surgery and we had a wonderful experience. The staff are all very friendly, willing to help. The therapy was OUTSTANDING!! The director is a treating therapist and really gave mother a good workout. There are no phones in the room which was a hassell but overrall we had a good experience.

xoxoxo