1 Star User Review
If I could give a zero star review that's what Premier would have received. My mother was admitted there for a five day respite, which is supposed to give a home hospice primary caregiver time off to rest. It turned out, I spent four of the five days in her room 24 hours a day after seeing the care that she was NOT receiving. There were multiple medication errors which I discovered while watching her caregivers do their job, and by requesting a copy of her MAR's. (medication administration record) Medications that were supposed to be applied after each diaper change to help heal skin breakdown were not being used. Pain medication was given in doses that far exceeded what she had been receiving at home. At times it was recorded on her medical record that they were giving her 4 times the dose that she had been receiving at home. Her diaper changes were so roughly done that it caused a skin tear on her upper thigh along with bruising. She was so over medicated that she was like a zombie. They would deliver her daily meals, set them on the tray and leave the room. Because she was so over medicated she was unable to feed herself, and had I not been there she would not have eaten. There were more incidents that I could talk about, but this review would go on for far too long. All I can say if you're thinking of placing a loved one in this facility , DON'T DO IT!! I have documented everything that happened during my mothers stay and will be filing a complaint with the BFCC-QIO / KEPRO in the hope that changes will be made and no one else will go through what she went through. Don't be deceived by the pretty building. Premier looks like a wonderful place, but looks are deceiving.