Review of Villages of Lake Highlands

1 Star User Review

It's a beautiful facility with expensive rates!You would think good service!! It sure lacks the personal attention your going to want for your loved ones! They do not care whether their patients eat or not - if you go there in the evening time ….good luck finding anyone available to help you without walking and walking and looking down the halls - someone is always on break or eating their dinner. And if you have a question - they are aggrevated that they have to stop and help answer you - after all - they are busy doing paper work. No matter what age you are - they never seem to consider what they are placing in front of you to eat - how many people over 70 eat baked beans and BBQ at lunch time - afterall, your not awake enough to something else and you've been given a sedative and can't keep your eyes open. Good luck having towels and wash rags in your room every day too. And let's see - how about a slice of cold cheese pizza and a bowl of fruit with a glass of water for dinner. And for a snack in the evening -….stale vanilla wafers, stale cheese puffs or perhaps a sandwich with some kind of meat on it - the smell alone will make you sick - never a turkey sandwich or perhaps ham and cheese. The music they play in the dining room will make you uptight….it's nothing like soft dinner music or soothing songs like Moon River or perhaps love songs or soothing instrumentals ….no it is some kind of jumped up jazz that makes you want to hurry up and eat and get out of there!