Review of Autumn Leaves

1 Star User Review

We were very disappointed in Autumn Leaves when our mother needed to go in for rehab after a bout of her congestive heart failure getting out of control. After leaving Baylor in a balanced well-managed state, the nursing and physician staff at Autumn Leaves repeatedly ignored family concerns of swelling and shortness of breath. In her 4 week stay, she repeatedly was brought into distress with her CHF.

When we were touring Autumn Leaves, we were told the doctors were Baylor doctors. We were thrilled as all of mom's doctors are at Baylor. Access to all of her electronic records was the main reason we chose Autumn Leaves. Either the Director of Marketing was lying or was ignorant--either case is unacceptable.

Mom's internist is part of the Palliative Care Team at Baylor. Our greatest hope is that doctors talk and they will steer patients away from this facility. Mom left after 4 weeks as the staff could not even get a reliable daily weight after much coaxing and education from the family (to be weighed in a soiled/wet diaper will reveal nothing helpful). Unnecessary breathing treatments were used instead of adjusting her lasix. Really sad as so many elderly have Congestive Heart Failure.

Apparrently a nice place to live if you have no medical problems, but eventually we will all have medical problems. Sad and frustrating experience for our family. We should have chosen CC Young.