Review of The Highlands of Dallas

1 Star User Review

If your looking for a caring enviroment for your loved one stay clear from this one. My mom was there for months & it breaks my heart to know that it was probably the worst months of her life. The nursing staff is horrible, hard to understand since most of them are foreigners. They DO NOT give medication as directed my the MD or hospice personnel. They ignore patients & there needs they are impossible to find, to busy congregating amogst each other. The whole place is a HUGE & heartbreaking disappointment!! I witnessed the lack of empathy for patients first hand & realized if you complained it went on deaf ears. The administration in this facility doesn't want to know what's going on. Please don't make the same mistakes we did & intrust someone with your parents care who doesn't care. Do your research visit the facility often before you make the desicion to leave your loved one in it. Visit in the evening to see how the staff behaves without supervision, all these small details can make a huge difference & our loved ones deserve the best care.