If your looking for a caring enviroment for your loved one stay clear from this one. My mom was there for months & it breaks my heart to know that it was probably the worst months of her life. The nursing staff is horrible, hard to understand…
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Excellent facility. Staff is caring and plentiful
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I love this place they are showing a great effort to fix problems in the past they have had. Change in any situation is not an overnight thing it takes time and they are doing it. Great place for a loved one! Staff is very helpful with needs…
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Poor service, laundry not cleaned , just dumped in a closet. Forget English speaking employees at night. Not responsive to complaints. My relatives were not bathed nor false teeth removed at night.…
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Home like-can tell partial remodeling has been done. My visit there it was clean with no odors. Patients were clean and appeared happy. Activity room was full of patients listening to live concert. Great therapy gym. several employees told…
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wonderful place, very people friendly environment. Make you feel like at your home and part of the family. very caring people . I would give the best rating.I have seen big nicer looking facility but care is lot worse. I would highly recommend…
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This Place is amazing. I don't know what a one time volunteer saw, but my loved one was completely looked after in my stead. They were a team that helped me, and my family. Any number of the staff are available to me anytime I have a question…
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Horrible place for families to move a loved one...it will take more than a new name "THE HIGHLANDS OF DALLAS" new coat of paint and new floors to make this place respectable for the elderly and disabled....The administrator has no compassion…
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HORRIBLE PLACE! DO NOT EVEN PUT YOUR PETS HERE!!! UNLESS YOU WANT THEM ABUSED FINANCIALLY AND VERBALLY!
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