Review of Golden Acres Living and Rehabilitation Center

1 Star User Review

THIS IS A RATHER LONG STORY, BUT PLEASE READ:

An elderly lady friend of mine (we'll call her Jane), who's cousin was charge of her affairs, was sent here, after being taken to a local hospital for evaluation.

She was placed here for rehabilitation because the cousin had nowhere to place her at the time. I visited Jane a couple weeks after she was placed here and was pleased to see she was doing very well, much better than she had been at home. I knew she wasn't able to go home and would need to go into a facility where she would have help. She was alert and very aware of what was going on, asking about what was going on with her house and her 2 dogs, which were her life and she cared so much about. I reassured her that her dogs had been placed with a friend of hers, and that gave her some peace of mind. Amongst our visit she stated that "she just wanted to go home".

Now comes the hard part.

After being out of town, I returned to see her 2 weeks later. I checked in at the front desk and was told she was moved to the first floor (from floor 4, which is the rehab floor). The first is for rehabbed patients go waiting to go somewhere else.

Trying to find her room, I asked the desk where Jane was, and was told she was on the SECOND floor.

We went up to find this was the Alzheimers/Dementia floor. Why Jane was there, I have no clue! I asked at the desk why Jane was on this floor. I was told that she had left the building trying to catch the bus because "she wanted to go home".

I assure you she was not in state of dementia, She truly wanted to go home to her house where she had lived many years and see her dogs.

The only reason they put her on the this floor is because it is locked and she couldn't get out. REALLY?! The other people on that floor, I'm sorry to say, but were insane, one of which was abusive. There was no one at the desk or on the floor to witness this. Most of the time I was there, there was never an attendant to monitor the residents on the floor.

Jane, who only wanted to go home was placed on this floor is so she couldn't "escape". She had no other reason to be there except for that reason only. Not because she had dementia. I did notice a decline in her state of mind since I had seen her when she was on the rehab floor.

When we were leaving, there was no one one to give the code to let us down the elevator. We found a girl in the room behind the desk in a room talking on her cell phone. These people need to be monitored! I feel for my friend. Not only is her cousin (caregiver) not paying attention to her needs, neither are these people at this facility.

Please beware if you care about your family member(s)!