User Submitted Reviews

Trinity Nursing and Rehabilitation of Comfort Lp Comfort, Texas 78013

Firstly, I would like to say that the leader of this home (the administrator) is one of the most down home and professional individuals I have ever met. Her leadership abilities are obvious. Her staff are attentive and mannerly and that is reflective as you can see that residents are very well cared for. Overall, I would like to say that this home is a nice Christian environment with great leadership and a caring staff.

Trinity Nursing and Rehabilitation of Comfort Lp Comfort, Texas 78013

Unprofessional, incompetent administrator

The best thing to be said of this facility is that the members of the care staff tend to be compassionate, friendly, and solid individuals. The bureaucrats, however -- PARTICULARLY the Administrator -- have behaved unprofessionally, even erratically, calling their competence into question, and families are treated with very little respect at times. I understand that there have also been investigations into unethical conduct (although I cannot verify that). On the business end of things, the Administrator could not answer a direct question about money, vacuously repeating the same incorrect information and interrupting me constantly and very, very rudely (in hopes that I wouldn't ask another question?). The company is supposedly run in accordance with Christian values. But the manipulative way that the Administrator has treated all of the members of our family (even my children, tots to teens, have sensed something deceitful) and tried to almost steal from us leads me to believe that she is anything but a good Christian person, and I would meet with her with witnesses present, and ask a lot of questions if you feel comfortable bringing your loved one here. Again, the nurses are very good, so take your time. We ultimately brought my Mom home, it must be noted. Best of luck, and God Bless.