The staff is very rude the upper manager and staff in the office are rude also. If you push the "Call Light" don't be in a hurry because it will take the stuff at least a hour to respond and help you . I've seen the staff sit behind the desk idk how many times and fix each other's hair and say very rude things to the patient's. I would not put my dog at this place. I've been talked to like a dog by both upper office employees like the dark haired woman at the front door and the Nurses. This place is dirty never cleaned it's sad .