1 Star User Review
Be very critical of Ann's Choice before you entrust someone to their "Assisted Living" level.
I made two attempts to contact the assisted living representative given to me by the Ann's Choice Independent Living salespeople. During the second call, I was stuck speaking to an employee who was quite brusque with me. He insisted that I give him my address to fill out his form in order to get a return call about an Assisted Living tour. I told him I didn't need anymore advertisements, just please take my phone and have the salesperson call me back.
Then he started asking personal information about my mother, I refused to answer him because I was offended by his manner. I was amazed that he could not adjust to the idea that I would not do exactly what he told me.
When I refused to give him more information, this employee hung up on me. I thought, "If this is the way they treat me…how will they treat my mother?"
I actually got a phone call back this time. I told her what I thought.
Ann's Choice is off our list.