Review of Spiritrust Lutheran the Village at Shrewsbury

1 Star User Review

I would not waste your time. I tried for weeks to arrange in home care for a family member. The person in charge could care less that she needed help. She did not contact me to arrange a home visit and then when she came out she stayed for 30 minutes. She had my mother complete forms and then she conacted me the next day via email and said they would not provide service. She gave one excuse. When we countered that that was not a problem and we would fix it, she gave me another excuse but said she would contact me by 4 on Friday. She didn't contact me until after 5 and then said they would not provide service. I wasted over four weeks dealing with her and untimately and the end of the day on a Friday said she would not be giving the help we expected on Monday. Worthless. They don't care about people.