1 Star User Review
Since my mom's arrival we have experienced many issues regarding staff, lack of them (especially on weekends). Complaints include cleanliness of the facility, missing clothing and other items, administering of medication in proper form, and lack of communication between staff and workers. Inability to make formal complaints in written form. HR does not have such forms and will take notes on a piece of paper. Rooms are small and feel somewhat cramped having to share with another resident. One bathroom for 4 residents. Not a pleasant environment when you walk in and see residents filling the hallways in their wheelchairs, some asleep and others just looking bored. Clearly a sign that there is not enough staff.