User Submitted Reviews

Hempfield Manor Greensburg, Pennsylvania 15601

Hempfield Manor is a disgrace. It looks promising when you first enter, but it all goes downhill from there. The staff's rude and inattentive to the patients' needs. One in particular (I won't mention her name, except that it begins with an "S" and ends with an "a") would rather stand around and socialize with co-workers than attend to my aunt's medical emergency (breathing complications); when she finally did show up, she checked her over for a few seconds and then left. I understand there are many residents and the place is probably short-staffed. However, their behavior and lack of concern is unacceptable. Not surprisingly, my aunt passed away during her residence at Hempfield Manor. She entered to rehabilitate from a minor stroke, was expected to recover, but died weeks later. Had she been taken care of in a better place, I don't doubt she'd still be with us today. To anyone considering placing a loved one in Hempfield Manor: how much regard do you have for that person? If you really love them, find somewhere else for them.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

I do not even want to give this place 1 star! My Father was sent there without my family's approval and upon our arrival there, we were appalled at what we saw. There were patients sitting around everywhere, some in the middle of hallways, in their wheelchairs. Some were sleeping, one was crying. One resident was sleeping, with his hand in a half-eaten bag of Cheetos, drooling all down the front of himself….IN FRONT OF THE NURSES STATION! We walked in and were ignored by the woman at the reception window, so we proceeded down the hallway to the nurses station. There were 5 people working behind the counter and not one of them asked if they could help us. After we stood there for several minutes not knowing where to go or who to talk to, a woman finally came around the corner and asked if she could help. Dad was to arrive shortly, so she showed us his room. The whole place was dirty and there was a strong smell of urine. None of us slept that night because we had to leave him there. He got there at 9p.m….by noon the following day, my Mom received a call from Westmoreland ER saying that my Dad was there and would be going back to Allegheny General by ambulance. NOT ONCE did anyone from this facility call any of us to say there was a problem and that they were taking him to the emergency room. When he arrived at Allegheny General he was so out of it, he had no idea where he was and doesn't even remember being at Westmoreland ER. In the 12 hours that my Dad was in their care, he was moved to 2 different rooms and had his catheter changed incorrectly causing him pain and to get a UTI. Popular opinion of several medical professionals is that my Dad was heavily medicated and placed back on the vent so they didn't have to bother with him. This poor treatment caused a set back in his recovery…only a few days, but none the less….a set back. The so called care givers at this facility should be ashamed of themselves. Thanks be to God for answered prayers and that my Dad is now at a wonderful facility where he is getting the care he needs and deserves. I would not trust these people to care for my dog, and I think they should be investigated more closely before someone else has their loved one treated poorly.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

Mountainview Specialty Care Center is not what i thought it would be like!!!

My mother was in there for 4 days. I never saw a doctor, and she passed away with only being there in that short of time!!!. got a phone call 1 time stating that she had slipped out of bed. How can someone slip when the bed was close to the floor. They had no bed rails, no mats on the floor, no bed alarms. I am very disappointed!!!

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

i would never say a good thing about this home.don't let your loved one there.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

This facility has great wound care, rehab, and respiratory therapy. Also, a huge renovation is in progress of the facility. I have no complaints with the care my grandmother has received.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

My grandfather stayed here when he needed placed in a nursing facility that could service a trach. We found the experience to be quite pleasant. His needs were met and additionally the family was kept informed and additional services like rehab were explored. He had a feeding tube so we have no experience with the food service that others complain of. As with any institution, I believe the family needs to stay involved in the care. I would've rated 5 stars except on one instance we found him to be a bit wet with urine. We asked that he be changed, which they immediately took care of. We were also pleased with their attentiveness to his distress in having him trasported to a hospital when needed and keeping the family involved each step of the way.

Hempfield Manor Greensburg, Pennsylvania 15601

My mother was there for 4 months for rehab, there was a male nurse that worked day light treated my mother poorly. He would not come in and check on her for hours at a time. I even seen him eating one of the residents food. Poor place I would not recommend this place to anyone

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

I had my mom at Mountain View for a bit of therapy after a fall. I have nothing but good things to say about the therapy and nursing staff.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

My Loved one along with my entire family are pleased with the care provided at mountain view.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

I would like to thank the staff at Mountain View for the exceptional care that my family member received during their stay. The nurses were very understanding and helpful when it came to our concerns and many questions. The therapy department was amazing as well. Once my family member started participating, I noticed a tremendous change in their mental and physical state. My family member spoke most highly of the aides who made them feel at home. The only complaint that I may have is that the food was no where near being high class, but some days it was not that bad. Overall the care at Mountain View was everything that I was hoping for, and more. If I had to choose a facility for any of my family members, I would with out a question have them go to Mountain View.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

I am a former employee so I know more than I should. The place is the worst place I have ever worked for in my life. The few people who actually care about the patients and the Good workers are treated the worst. Its like they want the awful and uncarring ones to work for them. The management strives on causing conflict and actually starts rumors to cause trouble between workers. WHY who knows. If you are a hard worker and the patients and familes love you and you are an excellent employee…then the management hates you. They do not see the fighters from the marchers. They are to busy watching their own back from other managers because THEY all back stab each other. THE only way that place is staying open is for the few good ones left.MY hat off to you guys because I know who you few are left….MY own boss would cause the problems and lie to co-workers and blame other co-workers. I honestly think she was absolutely CRAZY or just maybe had a nervous breakdown from being treated bad from upper management ………..AWFUL EXPERIENCE and I was there 5 years…………….I actually had to turn to medication to make it from day to day.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

I used to work here. This place is the worst place I work for. They dont care about the residents or there staff. All they care about making money. They over charge the residents insurance. I won't even bring my dog here. If you care about your love one go somewhere else. This place should be close down.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

Horrible place. Never even saw a doctor, food is awful, found a long hair in pudding. Staff like bunch of zombies and the place "stinks" literally. I give a -star rating.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

Do not believe the nursing home rating system on the internet. This place has the best Rehab and wound care around. The nursing care is also very compassionate. The staff at Mountainview really do care about their residents. Everyone on the internet loves to report the bad stuff. But I think that the staff at Mountainview deserves a 5 star rating! Thanks for helping my Mom get back on her feet again.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

This place is a complete disgrace in so many ways…for 30,000 dollars a month, stay at the Hilton. You will get better medical care from the maids.

First of all, the "doctor" was a complete enigma. He was never seen, and never addressed any of our questions or concerns. There is absolutely no medical care to be had here!

Second, if one of the staff is kind enough to assist your loved one into a chair (and do not worry, they probably will not be), they will probably be nowhere to be found when your loved one needs to get back into bed (hours later). In fact, you may get a sore, red rear-end before anyone ever comes back. Oh, and never mind the fact that your loved one cannot reach the call button before the staff leaves the room. What do they care? If they can't be reached, they can bullshit longer at the nurse's station.

Third, dogs running around the ventilator unit and jumping into the patients beds. Need I say more?

Fourth, if you are going to have carpet, at least clean it. It smells like a locker room. And the smell of the bathroom was indescribable.

Fifth, but most abominable: the food???? Are you kidding me???? Dinner: two slices of white bread and a slice of bologna. It is completely unbelievable. We had to take my father dinner every night or else he would have starved.

And a note to the staff: do not underestimate the families. We have the power to shut your place down. And you may find yourself on the other side some day. Hope someone makes it as miserable for you as you did for us.

I had to select a star to submit this, but the rating is below zero.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

My family member fell in Febuary and after her hospital stay it was recommended she enter a nursing home. We chose Mountainview because it was near our house and pretty convenient. Needless to say I was shocked by the reviews I read on here. The employees here were very kind and quick to fix any problem that arised. My mother is very quiet and did not always voice her needs. The nurses took that into consideration when entering her room. She was asked quite often about her pain needs and if she needed to use the bathroom because she didn't always tell someone. This home would be getting five stars if the food wasn't so gross.

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

i havee been in many homes as a worker and due to loved ones being in homes this is one of the best homes i have seen

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

Excellent facility. My grandmother made a full recovery thanks to the aggressive therapists and devoted nursing staff. She loved it there and was treated like family. If another family member needed care I would insist that they be sent to Mountainview Specialty Care Center! Thanks to all the staff for their hard work!!

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

This place is nothing but a dump. Staff does not respond. My family member was having chest pains, and they refused to answer calls. They would hide the phone from my family member so that outside contact was impossible.

Let's hope this will close the doors for good:

http://post-gazette.com/pg/11125/1144367-100.stm

Twin Lakes Rehabilitation and Healthcare Center Greensburg, Pennsylvania 15601

I am extremely disappointed on how staff recently treated my family member. I will not use names to protect my family member, but I was not happy. During his "wash rag" bath he/she would stand there naked and cold till another nurse would come finish the job, over an hour at one time. Would also go hours with out seeing a nurse and needing bags changed, the linens on bed however were changed daily, but the nurses to hours to respond. The deserve NO stars, but an investigation instead.