User Reviews » Broomall Rehabilitation and Nursing Center

I wish ! could give a rating of negative stars. My mother lived there for 2 years and I saw the same behaviors as other people noted. The staff was so rude, uncaring and just plain cold. Aides would stand around and talk while patients yelled… Full Review

I am really surprised by these negative reviews on the internet, because my experience with Broomall Rehab & Nursing was so different. My brother lived there for almost three years, and I always felt that he was cared about and well cared… Full Review

I have a family member on the third floor you might as well be in a prison. There is no treatment for what those people are going through they are on medicine and sit and do absolutely nothing you might as well be dead....… Full Review

I'm not surprised by the previous posters' comments about the staff being unprofessional. Susan Eccles and her staff have been rude and dismissive to our family. They are very unprofessional, have lied repeatedly and seem to care only about… Full Review

the aides on the 3rd floor dementia unit are very good, but the nursing staff are the rudist people usually making you feel as if you are annoying them when asking questions about your loved one, they are disorganized and very very unprofessional… Full Review

I am profoundly disappointed with the admissions staff. The organization is terrible and the environment is completely unprofessional. There are just a couple employees that in my opinion are too good to work there!… Full Review

My grandmother lived at Broomall Rehab and Nursing Center for 8 years. She started on the early dementia floor and received excellent care. Her aides knew her personally and always had her looking pretty and well cared for. There were times… Full Review

Broomall Rehab proved to be the opposite of what we searched for when my mother was there: the staff was overwhelmed and although perhaps well-intentioned, they were too busy to pay attention to the needs of the patients. I witnessed lack… Full Review

My Grandfather was in Broomall Rehab for about 1 1/2 years before he passed away. I have to say, all of the staff knew him by his name and treated him like family. The Activities Department always kept him busy which means he was out of his… Full Review