Review of West Haven Manor

1 Star User Review

FACILITY IS COMPLETELY OVERCROWDED AND UNDERSTAFFED. SOME OF THE NURSES AIDES, ALTHOUGH CERTIFIED, ARE VERY INCOMPETENT.MANY OF THE RESIDENTS ARE LEFT UNATTENDED FOR LONG HOURS ESPECIALLY ON WEEKENDS WITH SUNDAY BEING THE WORST. THE NEGLECT AND INCOMPETENCE DID VERY SERIOUS HARM TO A CLOSE RELATIVE WHO WAS A RESIDENT THERE. EVEN THOUGH A FAMILY MEMBER VISITED EVERY DAY THE UNCARING AND INCOMPETENT CNA ON WEEKEND NIGHT SHIFT DID SOME VERY UNETHICAL AND HARMFUL THINGS TO OUR LOVED ONE. IF YOU CAN FIND ANY ALTERNATIVE TO CARE FOR YOUR LOVED ONE---PLEASE, PLEASE DO SO.