Review of Gracelen Terrace Nf

1 Star User Review

I had a family member in Gracelen, I would never put another person I know in this facility. The staff (all staff including dept. directors) are rude beyond what the word means. My family member was neglected, the food is awful. They let their residents, if throwing a fit or having a bad day, harm themselves. They let them alone in their rooms to get over what they are going through even if they are harming themselves I saw this happen several times. I have also seen a staff member yell at a family member who was there visiting their family member, the staff treats visitors horribly as I have witnessed several times. There are better facilities out there as I have found for my family and got him out of Gracelen.

Thank you.