Review of Hearthstone Nursing and Rehabilitation Center

1 Star User Review

We placed our loved one here for rehabilitation after she was hospitalized

for suffering a stroke. Worst mistake ever. The management and staff have serious communication issues, no one seems to really know what they are doing, nor do they seem to enjoy their jobs. The receptionist at the front desk was the most unhappy individual I have ever encountered, a smile as we entered would have been nice instead of the frown we were greeted with daily.

The doctors there make appointments and never show up, no phone calls of canceling or rescheduling were ever made, I guess only their time is important!

Our loved one received below standard care, medications were never given on time or not at all. Constant chaos in the halls, no sense of organization whatsoever. I caught many staff members in straight up lies about our family members care. We placed her in another facility within 10 days of her admittance, where she received the kind compassionate care she deserved and needed.