Review of Ambassador Manor Nursing Center

2 Star User Review

My mother has been in Ambassador Manor for a year. I just transferred her back to her home state. When I got there to move her, she was in a different wheelchair. I was told she was given another one due to the weight she has gained. I asked for hers back. They were unable to find it. In one visit since the move, and multiple phone calls, I was told they could not find it. They told me that I could take the chair that she was sitting in, but I declined because it was rusty and worn out. I was told today that I could take another one, but I just want the one that legally belongs to her. Not returning her property is totally unacceptable. The chair did have an identification band on it. Because I do not have the model or serial number on her wheelchair, they said they cannot do anything. I don't have access to that information because she purchased it when she lived on her own, and is now unable to give me the information. I am very glad my mother is out of there.