2 Star User Review
I admitted my mother to this facility August 6, 2015. On the 15th they had to file an Incident Report when we found a “grab and yank” handprint on her upper left arm. On the 19th they had to file another report when we found her left leg bruised from the knee to the ankle – no one was watching and the steel on her wheelchair was bruising her every time her leg rubbed against it. We installed a motion sensor video/audio camera in her room for her protection. September 13th the video shows an aide talking in front of mom to another aide “I been praying that they get this one out of here quick” mom responding “For what? Get who out? ME?” January 15th 2016, the video shows two aides dropping mom onto the bed from about 8” off the bed – she has spinal degeneration, it was deemed an “accident”, even though they were laughing the whole time. On February 12th, 2016 the same two aides hit her head against the wall as they get her into bed … another “accident”? March 19th, 2017she was left out of the room from 5:46am until my cousin brought her back into the room at 2:00pm (over 8 hours sitting in her wheelchair without being toileted). She was so weak the aide couldn’t manage her in the restroom and her hand was caught in the guard rail, tearing off the skin on her hand. March 21st, 2016 I received a call saying they had found small blisters on her thighs, like a coffee burn. When I photographed them the next day they covered both sides from her knees down to her middle calves. (a burn expert later said they were 2nd degree and turned 3rd degree by the 3rd day). On March 25th, 2016 hospice was called in and said she was in the active stages of dying. On March 27th, 2016 we found a 3” bedsore on her tailbone. On March 31st, 2016 my mother passed away. Every statement is backed up by video and photographs.