User Submitted Reviews

Lebanon Health Care Center Lebanon, Ohio 45036

Looking over the reviews on this site, it is when Lebanon Country Manor was ran by Kindred. HUGE changes since then.. Therapy is no longer as good as it use to be. Still understaffed, and the aides do not work with residents based on things they are working on in therapy. If you have a loved one there, be present, know what is going on.

Otterbein at Maineville Maineville, Ohio 45039

A sad company that is not focused on the care of the elders living there. They are selfish and my experience with them I was disgusted. I would not send family here or recommend it.

Pine Ridge Skilled Nursing and Rehab Morrow, Ohio 45152

i have to say the nurses on the floor as well as the aids in this facility are great. they have taken great care of my family. My only complaint with the facility is the nursing director and the administater. Before we transfered to the facility they were very welcoming and were made avaible to my familys needs. I was told if i ever had any questions or conceerns they would be there to assist me. Since my family member has been there i have not been able to contact any due to the fact they are out of the facility, busy, and justnot willing to return my calls. I have to say if it wasnt for one nurse in perticular "although i havnt seen her in a month or better" i would remove my family member. If you are looking for a caring floor staff this is the place, but just take into consideration that if you have an issue you may not be able to get your questions answered due to the managment.

Lebanon Health Care Center Lebanon, Ohio 45036

Quality Excellent

My husband spent the last sixteen months of his life living at Kindred in Lebanon due to Lewy Body Dementia. We were so fortunate to have this caring facility so close to our home. It allowed me to be with him every day. He was on the Alzheimer/Dementia Unit. It takes patient and kind people to work with patients with serious mental and physical problems. I felt all of the staff looked after me as much as my husband. I was a mess when I placed him there…guilt-ridden, sad, torn about whether I had done the right thing. In time, the special people who work there helped me through this. They walked this difficult walk with us every step of the way always ready to help with each new challenge. I will always be grateful to them…the nurses, aides, therapists, administrators, even the cooks and cleaning folks. Thank you!

Lebanon Health Care Center Lebanon, Ohio 45036

My mother was a resident of Kindred Lebanon for over 8 years. During that time I never felt anything but graditute to the management and staff for the outstanding care they provided my mother. They constantly remained in contact with me concerning her condition or changes in medication. During the 8 year period there were numerous changes in personnel, but, for the most part, the new people continued the same fine care. Even some of the departed indivuals continued to visit my Mom. This indicates to me that even though Kindred is a business the staff treats you as family. I cannot say enough to describe the assistance that Kindred-Lebanon provided my Mother and I until her death in October 2012.

Lebanon Health Care Center Lebanon, Ohio 45036

I was happy when I first spoke to someone in the administration at Kindred about putting my Mom in there. The facility was clean, cleaner than most I had seen. She would be close to me so that I could get to her ASAP. I was however disappointed about being given the wrong paperwork to fill out for Medicaid, and the lack of communication between employees from one department to the next. All copies of my Mom's identification and medical cards were taken upon my first vist and NONE of that information was communicated to other staff members involved in Mom's care such as the financial department that sends the bills out or the staff in the Alzheimer's unit.

I was also dispointed that it took 4 days before they helped my Mom brush her teeth. She has Alzheimer's. I had to make a stink about her personal hygene to get something done for her. I ask the administrative personel what I needed to bring for Mom and was told they would provide her toiletries. When I confronted the staff in her unit about her hygene, they told me I had to provide her toiletries. Being new at this nursing home care business I was getting misinformed or two different messages almost every question I ask. I would have thought the the nursing home would have had some kind of orientaion type thing or at the very least a memo for the staff involved regarding a new resident that would have helped everyone.

Now that she has been in there for two months things have gotten better. She is always clean and feed.

I was also disapointed about the facility itself where the Alzheimer residents reside. They have no access to the outside unless we (the family members) takes them out doors. The facility my Mom is in has a very nice court yard that she can not get to on her own. I understand that in the winter this isn't possible, but during nice weather it would be nice if she could sit outside on her own as long as she is able.

We attended a "Care Conference" and it was helpful. We could voice our concerns about her care and visa versa. We will attend everyone, every three months. It is very helpful.

Lebanon Health Care Center Lebanon, Ohio 45036

I think that Kindred Nursing and Rehabilitation over all is great. The staff that they have are very helpful and caring professionals. They try to make the resident comfortable and make it like their home while they are in the facility. It is a smaller facility and I think it makes a better care facility. I would recommend this facility to everyone because of the staff and their ability to help their residents.

Lebanon Health Care Center Lebanon, Ohio 45036

Personally I believe Kindred to be one of the best facilities in southwest

Ohio for rehabilitation therapy and long term health care needs.

I have needed to be here on occasion several times over the

last dozen years or so and always found the level of care to be

absolutely first rate. The nursing staff and STNA staff have always

been intelligent, friendly, professional and hard working. The

administrative has always been the same. The food and nutritional

staff are great. The level of cleanliness is top notch. After having made

a couple of mistakes elsewhere I would recommend Kindred to any

and everyone with health issues for themselves or loved ones.

Carlisle Manor Health Care Inc Franklin, Ohio 45005

They say its the "little nursing home with a big heart". Well that it is! It may need some small upgrades, but the care is beyond wonderful. I have never seen a place that treates your family like there family. Everyone is so respectful and nice it is always clean and never has the "nursing home smell". The food was always good and if my grandmother did not like the meal they are always willing to send something up to please her. I have no complants. I would tell anyone to send there family here. If your loved one needs to be placed in a home I highly recommend carlisle manor

Pine Ridge Skilled Nursing and Rehab Morrow, Ohio 45152

My mother has been at Pine Ridge for about 8 months now. I chose it initially because it is the closest facility to my home. I have found it to be a clean well run facility with a truly caring staff. My mother has Alzheimers and the staff is so patient. There are newer "prettier" places, but what they lack in facilities is more than made up by the individual attention they give to her. I could not be happier

Cedar Village Senior Living Mason, Ohio 45040

The nursi ng staff work tirelessly to provide comfort and excellent care. They need more recognition on their care.

Carlisle Manor Health Care Inc Franklin, Ohio 45005

This place has great aides and nurses that care deeply for their residents

Lebanon Health Care Center Lebanon, Ohio 45036

I dont even give this place a rating.. absolutely ridiculous how they treat their patients. not okay with it. dont bother sending your loved one there.

Hillspring Health Care & Rehab Springboro, Ohio 45066

I am reviewing the skilled nursing part. The facility is nice. The rooms are clean and homey. The staff work hard and, I suspect, do the best they can. The problem is that they are really, really understaffed (and the official report bears this out). Only 1-2 aides per hallway. If a patient pushes the red button to ask for something, it may take a staff member 20 minutes to respond. (Understand, I'm not criticizing the staff, but the fact that there aren't more of them.) And if you live out of town, having your parent or loved one here is very difficult, because the staff don't consistently return phone calls or emails. If you ask for something medical (pain medication, outside dr. appointment, etc), you need to follow up 3-4 times to make sure it really gets done. I think this place is good for rehab and physical therapy, but it is way too understaffed for skilled nursing, especially if your parent is not in a position to manage his or her own care.

Otterbein at Maineville Maineville, Ohio 45039

Amazing Facility. I am so impressed with the Caregivers there. They really are the heart of the place and make it like home for my mother.

Hillspring Health Care & Rehab Springboro, Ohio 45066

I recently had an operation, after which i could not return home. I went to Hillspring for a rehab stay. The staff was great! The therapy program was tough, but i needed it! I would highly suggest Hillspring!